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Information & Communications Technologies (ICT)

To succeed in a digital world, businesses require adaptable, intelligent products, platforms, and services. The Frost & Sullivan ICT Growth Opportunity Analytics Practice leverages end-user customer research and deep vendor relationships to offer unique and valuable growth insights across technologies, geographies, and industries.

The Industry Principal (IP) holds ‘expert’ status within a market sector and region and works as a Growth Coach to our clients.  The IP works independently or could manage a small analyst team to drive Frost & Sullivan’s presence in the sector and build a unit of industry expertise to drive growth opportunities. The IP is likely to lead several projects at a time (across GOA & Advisory) and is seen by clients as business advisor and Growth Coach on growth opportunities in a specific market. The IP also plays a key role in developing client relationships.

Responsibilities

• Research & Analysis – Leverages advanced primary and secondary research methodologies and maintains a strong network of industry contacts. Conducts detailed market segmentation, forecasting, and in-depth analysis of the global wireless infrastructure and services enablement ecosystem (including 5G/6G, RAN, core, transport networks, edge computing, and managed services), identifying key trends, growth drivers, and emerging technologies.
• Content Creation – Produces high-quality research deliverables, including reports, data models, dashboards, and client presentations that translate complex market data into actionable insights. Focuses on identifying growth opportunities and contributes to flagship outputs such as Frost Radars and Companies-to-Action. Actively shapes the direction and content of GOA subscriptions and supports Program Area Managers in strategic planning.
• Client Engagement & Growth Coaching – Serves as a trusted advisor and Growth Coach to clients, leveraging strong strategic thinking and market expertise. Regularly engages with telecom operators, equipment vendors, and technology providers to validate insights and gather primary inputs. Supports Growth Pipeline Dialogues and plays a key role in guiding client decision-making.
• Thought Leadership & Industry Visibility – Builds a strong external presence through social media and thought leadership activities. Delivers analyst briefings, growth opportunity presentations, conference talks, and media engagements. Contributes to think tank sessions and produces impactful content, demonstrating expertise to senior-level audiences.
• Innovation & IP Development – Drives innovation by generating new ideas for GOA topics, products, and services within the wireless infrastructure and services enablement domain. Identifies and evaluates new market opportunities, contributing to the evolution of the Practice Area’s strategy and vision.
• Business Development Support – Partners with the sales team to identify and develop new business opportunities. Contributes to client targeting, account planning, and commercial growth initiatives for the Program and Practice Area.
• GOA Deliverables (GO-IN) – Owns end-to-end delivery of GOA outputs, ensuring high-quality, insightful content across converging markets. Applies deep domain expertise to deliver differentiated and high-value analysis.
• Best Practice Awards – Supports the development of Best Practice Awards based on research insights, advisory work, and ongoing industry engagement. Contributes to award creation and participates in client presentations and award ceremonies.
• Frost Radars – Leads the development of Frost Radar deliverables within areas of expertise. Engages clients in discussions around benchmarking and effectively communicates the strategic value of the Radar framework.
• GOA Interactive Hours – Leads and manages client engagements through GOA interactive hours, delivering compelling presentations and actionable growth recommendations by leveraging broader Practice Area insights.
• Advisory Projects – Contributes to advisory engagements as a lead analyst or project manager where domain expertise adds value, supporting impactful client outcomes.
• Brand & Demand Solutions – Supports content-driven marketing initiatives as a subject matter expert, contributing to deliverables such as whitepapers, videos, and other thought leadership assets.

Required Competencies

The successful candidate will have an educational background in business, market research, economics, journalism, or technology with an enthusiastic curiosity about the critical role next-generation wireless infrastructure and related technologies play in the global mobile communications industry. A proactive, methodical, and innovative – thinking outside the box – working practice is essential, with the ability to deliver accurate, high impact results in a fast-paced team-focused environment.

• A relevant university degree (BA, BS) in Economics, Journalism, or Technology. A postgraduate degree (Master’s or PhD) is highly regarded and considered an advantage.
• 8 – 9 years of analyst/strategy/consulting working experience within a Research Firm, Consulting and/or Advisory services business environment.
• The ability to research and write a coherent story in proper English about a topic is critical. 
• A foundational understanding of consulting/research/investigative journalism methodologies and business modelling (primary/secondary research, coherent story development).
• A foundational understanding of the global wireless infrastructure and services enablement markets such as industry structure, operational practices, and competitive landscapes.
• Willingness and ability to track adjunct industry opportunities, such as enterprise services innovation, small cells, private wireless networks, and Telecom IT(BSS and OSS). The primary focus, however will be on wireless infrastructure and services enablement markets.
• Good understanding and excel on developing data deliverables analyzing key wireless infrastructure and services enablement industry metrics. Desire, curiosity, and enthusiasm to build your expertise in the key wireless infrastructure and services enablement industry to become a respected thought leader.
• The ability to network to create new relationships and to proactively manage on-going relationships to stay relevant to market intelligence needs of the clients.
• Enthusiasm for supporting business development initiatives that benefit the entire team.
• An analytical thought process, with outstanding written and verbal communication skills and business level fluency in English.
• The desire to learn public presentation skills in front of an audience and a video camera. 
• Confident enough to present your work to a group of peers or a client and defend your analysis in a calm and professional manner.
• A team player who views team collaboration as an important path to professional development. 

What will make you succeed at Frost & Sullivan?

You will thrive in this role if you:

• Are intellectually curious with an entrepreneurial mindset, and have a passion for exploring emerging technologies and market shifts
• Demonstrate a strong commitment to customer success, with a client-first approach to insights, research, and advisory
• Are highly organized and detail-oriented, ensuring accuracy and excellence in all deliverables
• Take ownership and accountability, working effectively and independently in a remote environment
• Are a self-starter with a growth mindset, motivated to continuously learn and advance your career
• Are a confident and persuasive communicator, with the ability to influence diverse stakeholders
• Possess strong analytical skills, with the ability to synthesize complex data into clear, actionable insights
• Are energized by disruptive trends, particularly in global wireless infrastructure and digital connectivity

Benefits

• A friendly work environment with an ‘open door’ policy
• A strong career path with growth opportunities.
• Be part of a global team that strives for excellence, and fosters an Olympic spirit
• Feed your intellectual curiosity by collaborating across all levels of the company across the globe
• Global Recognition - President’s Club & Chairman’s Club Awards
• Continuous learning and coaching
• Flexible work policy

About Frost & Sullivan

Frost & Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero.  Learn more about Frost & Sullivan at www.frost.com

Frost & Sullivan is committed to a work environment free of all forms of discrimination.  Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation

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