Our Frankel Technology Services practice creates a Technology Success Partnership with our clients. This gives our clients the tools, information, and understanding they need to make the best ...
Frankel
37 Frankel Jobs Hiring Near You
Our Frankel Technology Services practice creates a Technology Success Partnership with our clients. This gives our clients the tools, information, and understanding they need to make the best ...
Senior Accountant - Tax
Omaha, NE · On-site
$68K - $88K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Quick apply
Senior Accountant - Tax
Omaha, NE · On-site
$68K - $88K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Payroll Specialist
Omaha, NE · On-site
$19.75 - $26.75/hr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staff to seasoned partners, we provide our clients with ...
Payroll Specialist
Omaha, NE · On-site
$19.75 - $26.75/hr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staff to seasoned partners, we provide our clients with ...
Senior Accountant - Audit
$62K - $78K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Senior Accountant - Audit
$62K - $78K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Tax
Omaha, NE · On-site
$48K - $65K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Quick apply
Staff Accountant - Tax
Omaha, NE · On-site
$48K - $65K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Senior Accountant - Audit
Omaha, NE · On-site
$62K - $78K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Senior Accountant - Audit
Omaha, NE · On-site
$62K - $78K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Payroll Specialist
$19.75 - $26.75/hr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staff to seasoned partners, we provide our clients with ...
Payroll Specialist
$19.75 - $26.75/hr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staff to seasoned partners, we provide our clients with ...
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staff to seasoned partners, we provide our clients with ...
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staff to seasoned partners, we provide our clients with ...
Senior Accountant - Tax
Omaha, NE · On-site
$68K - $88K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Senior Accountant - Tax
Omaha, NE · On-site
$68K - $88K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Senior Accountant - Tax
$68K - $88K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Senior Accountant - Tax
$68K - $88K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Audit
Omaha, NE · On-site
$46K - $60K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Audit
Omaha, NE · On-site
$46K - $60K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Tax
Omaha, NE · On-site
$48K - $65K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Tax
Omaha, NE · On-site
$48K - $65K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Audit
Omaha, NE · On-site
$46K - $60K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Quick apply
Staff Accountant - Audit
Omaha, NE · On-site
$46K - $60K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Supervisor - Tax
Omaha, NE · On-site
$93K - $122K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Supervisor - Tax
Omaha, NE · On-site
$93K - $122K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Senior Accountant - Audit
Omaha, NE · On-site
$62K - $78K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Quick apply
Senior Accountant - Audit
Omaha, NE · On-site
$62K - $78K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Tax
$48K - $65K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Tax
$48K - $65K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Supervisor - Tax
Omaha, NE · On-site
$93K - $122K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Supervisor - Tax
Omaha, NE · On-site
$93K - $122K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Supervisor - Tax
Omaha, NE · On-site
$93K - $122K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Quick apply
Supervisor - Tax
Omaha, NE · On-site
$93K - $122K/yr
Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Audit
Omaha, NE · On-site
$46K - $60K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Staff Accountant - Audit
Omaha, NE · On-site
$46K - $60K/yr
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staffers to seasoned partners, we provide our clients with ...
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staff to seasoned partners, we provide our clients with ...
Frankel is one of Nebraska's largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, that's who we are. From our talented staff to seasoned partners, we provide our clients with ...
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Posted 26 days ago
Job description
Start Growing Your Career with Us
At Frankel, we provide innovative and progressive accounting, tax, and consulting services. Our Frankel Technology Services practice creates a Technology Success Partnership with our clients. This gives our clients the tools, information, and understanding they need to make the best technology decisions for their company.
We are currently seeking an IT Service Desk Coordinator/Technician Intern to join our team.
The timing of the internship will be Summer 2026-December 31, 2026. We are primarily interested in candidates who are studying an IT-related field or have some experience with IT. Please note that this position is in-person in our Omaha office, and we are unable to consider remote candidates at this time. Local candidates are preferred.
Summary:
This internship provides real-world experience supporting MSP clients through hands-on technical support, service coordination, and project work.
The intern will learn the Service Desk Coordinator dispatch process to support internal staff and clients. This includes daily dispatch and coordination of service tickets based on urgency and resource availability, helping ensure client satisfaction, team productivity, and efficient service delivery.
In addition to supporting dispatch operations, the intern will gain experience troubleshooting hardware, software, printer, and connectivity issues in a telephone-centric environment by diagnosing problems and guiding users through step-by-step solutions, escalating to next-level support for complex issues.
The intern will also shadow technical staff, including our Cybersecurity Engineer, to document processes and assist with projects such as workstation deployments, new user setups, networking tasks, and other IT initiatives.
Qualifications:
- Able to work in-person in our Omaha, NE office for 20-40 hours per week between the hours of 8:00AM-5:00PM M-F
- Understanding of operating systems, business applications, printing systems, network systems, support tools, and how technology is used to provide IT services.
- Diagnosis skills of technical issues
- Ability to work in a team and communicate effectively.
- Interpersonal skills: telephone skills, communication skills, active listening, and customer care.
- Ability to organize work, multi-task and adapt to changes quickly.
- Self-motivated with attention to detail and the ability to work in a fast-moving environment.
- Studying an IT-related field (preferred)
Intern Duties and Responsibilities:
- Identify, diagnose, and resolve problems for end-users related to workstations, software and hardware, network, andVPN connectivity.
- Diagnose and resolve end-user network or local printer problems, PC hardware problems, and basic server, e-mail, Internet, VPN, and local-area network access problems.
- Perform minor desktop hardware repair for PC equipment and peripherals.
- Document internal processes and procedures and escalate issues as necessary.
- Assist the team in meeting monthly and quarterly goals based on metrics.
- Assist the Service Desk Coordinator to act as the single point of contact to the client for Incidents, Problems, and Requests.
- Triage and update help desk tickets and calls, gather information to ensure tickets are actionable, assign work across technical resources, and communicate with clients to efficiently move issues toward resolution.
- Triage and update help desk tickets and calls, gather information to ensure tickets are actionable, assign work across technical resources, and communicate with clients to efficiently move issues toward resolution.
- Improve client service, perception, and satisfaction through follow-through, follow-up, and communication.
- Other duties as assigned
This position is hourly and non-exempt. Have any questions before applying? Call us at 402.506.4643
To learn more about Frankel Technology Services, click here.
All information provided will be held in strictest confidence.
NO AGENCY CALLS PLEASE.