Follett

Follett

60 jobs near Columbus, OH

Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape in order to execute ...

Press Brake Operator

Englewood, CO · On-site

$25 - $28/hr

In 2024, Follett Products, LLC, expanded its PA manufacturing capabilities with the addition of Kloppenberg in Denver, CO, which is now operating as Follett Denver. Follett Denver is a manufacturer ...

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Access Implementation Manager

Access Implementation Manager

Follett

Westchester, IL

Full-time

Posted 23 days ago


Follett rating

5.0

Company rating: 5.0 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

595th of 712 rated retailers


Job description

Position Overview

Join the Follett Team where employees are valued, respected, and offered career paths throughout its many campus locations.

Follett Higher Education is a leading educational service provider and omnichannel retailer that provides students, faculty and staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate journey. Follett Higher Education supports over 6 million students through its 1,100 physical and 1,750 eCommerce campus stores across North America.

We are seeking an Access Implementation Manager who will:

  • Strategically oversee Follett's course material delivery business and operations, focusing on the Access program.
  • Take ownership of the Access program from implementation to execution, ensuring seamless operations throughout.
  • Collaborate with field and campus partners to develop detailed implementation plans.
  • Coordinate and oversee the installation of software/platforms necessary for program execution.
  • Provide training to internal and external stakeholders on technical and operational aspects of the Access program.
  • Support complex internal and external customers with diverse campus needs, ensuring their satisfaction and success.
  • Demonstrate strong communication and presentation skills, effectively interacting with stakeholders at all levels of the customer experience.
  • Display leadership and confidence in managing the Access program and its related activities.
  • Prioritize and manage multiple accounts concurrently, each at different stages of the implementation cycle.
  • Contribute to Follett's growth strategy by sharing insights and patterns derived from client interactions.
  • Continuously improve best practices and delivery processes based on client feedback and industry trends.

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Benefits

Hours and flexibility

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