Firstwestern

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COMMERCIAL ACCOUNT EXECUTIVE II

Full Time Professional Bismarck Downtown Bank, Bismarck, ND, US

30+ days ago Requisition ID: 1646

First Western Bank & Trust is currently looking for a full-time Insurance Commercial Account Executive at either our Minot or Bismarck locations. First Western Bank & Trust cares about and invests in our employees. We offer eligible employees and their dependents comprehensive health benefits and programs, which may include insurance for medical, vision, dental, and more, to help you take care of yourself and your family. Other benefits for eligible employees include 401k with company match, company contribution to Health Savings Account, banking benefits, short-term disability, life and long-term disability, bonding leave, holidays, sick leave, and vacation.

Overview

Responsible for retention and service of an assigned book of Small Business Commercial Lines accounts; manage client relationships on a day-to-day basis, acting as a trusted advisor to clients; and ensure a smooth renewal, making sure coverage needs are met and delivered to clients in a timely manner.

Responsibilities

• Manage the day-to-day needs of an assigned book of small business accounts, including policy changes, invoicing and coverage review.
• Write and deliver insurance and bond products.
• Obtain all information needed for rating and issuance of proposals.
• Maintain appropriate coverage for business clients by identifying any gaps and offering solutions.
• Provide prompt, accurate feedback to client inquiries.
• Understand clients’ operations and provide coverage advice and solutions for changing needs.
• Facilitate the renewal process by gathering information, securing renewals, and providing terms to the clients in advance of the effective date.
• Make sales in accordance with agency goals and direction.
• Marketing to include online rating and/or completing and submitting applications.
• Build strong, positive working relationships with clients, carriers and co-workers.
• Contribute to the agency’s growth through cross-selling and upselling within the existing book of business.
• Follow established workflows and maintain accurate records.

Qualifications

• High School Diploma or GED.
• Minimum 2 years commercial insurance experience.
• Property & Casualty license required.
• Demonstrated knowledge of commercial underwriting and coverage.
• Knowledge of carrier rating systems.

Competencies

• Building Relationships – able to grow and maintain strong long-term customer relationships.
• Communication – excellent written and verbal communication skills to clearly convey information to diverse audiences.
• Customer Focus – able to understand customer needs and promote the value of the bank’s products and services.
• Detail Oriented – able to complete assigned work thoroughly and accurately.
• Emotional Intelligence – can navigate difficult situations with empathy and understanding, fostering positive relationships.
• Interpersonal Skills – can communicate and interact with others in a way that promotes mutual respect and trust.
• Teamwork – proven ability to work collaboratively in a team environment to achieve common goals.
• Willingness to Learn – open to new ideas, seeks opportunities to expand knowledge and skills, actively participates in training programs, and seeks feedback to enhance performance.
• Technology – skilled in Microsoft Office (Publisher, Power Point, Word, Excel, Outlook), and social media platforms.

First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or veteran status.