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First Source

62 jobs near Columbus, OH

Barclays

Workforce Management Analyst

Sunderland, ON · On-site

Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process. * Collaboration with teams ...

Wawanesa Insurance

Workforce Management Analyst

Calgary, AB · Hybrid

CA$75K - CA$105K/yr

The Workforce Management Analyst collaborates closely with Senior Workforce Management Analysts, Operations Leaders and other stakeholders to identify emerging staffing risks and support planning ...

Wawanesa Insurance

Workforce Management Analyst

Toronto, ON · Hybrid

CA$75K - CA$105K/yr

The Workforce Management Analyst collaborates closely with Senior Workforce Management Analysts, Operations Leaders and other stakeholders to identify emerging staffing risks and support planning ...

Rally House

$60K - $75K/yr

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate ...

Bravens

Workforce Management Analyst

Baltimore, MD

Workforce Management Analyst Location(s): Baltimore, MD Job Summary: Monitor and analyze call volume, call patterns, and traffic flow for the Customer Service center to ensure service level ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

... Job Title Workforce Management Analyst City Remote Work Location Type Remote State Remote ... We hold that diversity is a key source of strength from which we will build a practice culture that ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

Partner with management and cross-functional teams to support workforce planning, operational ... We hold that diversity is a key source of strength from which we will build a practice culture that ...

Figma

Workforce Management Analyst

San Francisco, CA · On-site +1

As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce ...

Infojini Inc

Workforce Management Analyst

Las Vegas, NV · On-site

Workforce Management Analyst Location: Las Vegas, Nevada Duration: 5 to 6 Months Mandatory: Must be able to type. Must have a thorough knowledge of the WFM processes including forecasting, scheduling ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

Partner with management and cross-functional teams to support workforce planning, operational ... We hold that diversity is a key source of strength from which we will build a practice culture that ...

radiology partners

Workforce Management Analyst

$60K - $70K/yr

Partner with management and cross-functional teams to support workforce planning, operational ... We hold that diversity is a key source of strength from which we will build a practice culture that ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tempe, AZ · Hybrid

$81K - $95K/yr

... culture to put people first, listen to new and diverse ideas and collaborate toward greater ... The Workforce Management, Analyst within the Internal Audit function is responsible for supporting ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

... culture to put people first, listen to new and diverse ideas and collaborate toward greater ... The Workforce Management, Analyst within the Internal Audit function is responsible for supporting ...

WGNSTAR

Workforce Management Analyst

Boise, ID · On-site

$27/hr

... Management, Finance, Analytics, or a related field preferred; equivalent education and relevant experience will be considered. * 3 to 7 years of experience in workforce planning, labor analysis ...

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Team Lead - Eligibility & Enrollment

First Source LLC

Columbus, OH • On-site

$24/hr

Other

Re-posted 3 days ago

Job description

Team Lead-Eligibility & Enrollment

Schedule: Monday-Friday 8:00am-4:30pm

Pay Range: Up to $24 hourly, D.O.E

GENERAL SUMMARY:

The Eligibility & Enrollment Team Lead l is responsible for assisting the Department Manager or Supervisor. He or She will assist with employee training, answering questions, and tracking time/attendance, while maintaining their own assigned workload.

Foundation Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

  • Oversee and direct the daily activities of the Eligibility staff in office or onsite at a client location.
  • Provide daily/weekly account reports to the Department Manager.
  • Prepare and conduct staff training.
  • Maintain time and attendance records for staff.
  • Delegation and inspection of workflows.
  • Coordinate and/or assume responsibilities for employees during absenteeism, heavy workloads, etc.
  • Meet goals and objectives as assigned by management.
  • Report and document employee disciplinary problems to the department manager.
  • Maintain good working relationships with state and federal agencies.
  • Assist other patient representatives in the unit with questions they have regarding how to work accounts.
  • Direct the workflow for the unit.

Additional Duties and Responsibilities:

  • Screen patients for eligibility programs on the state and Federal levels.
  • Identify all areas of patients' needs and direct them to the appropriate agency for assistance.
  • Start the application process when possible.
  • Advise patients regarding assistance programs.
  • Record thorough and accurate documentation on patient accounts in the CUBS system.
  • Assess the status and progress of applications.
  • Process escalated calls.
  • Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Maintain awareness of and actively participate in the Corporate Compliance Program.
  • Oversee the client inventories for the hospitals assigned to the unit and be proactive in
  • resolving issues.

Educational/Vocational/Previous Experience Recommendations:

  • High school diploma or equivalent is required.
  • Bachelor's Degree preferred.
  • 1 - 3 years' experience in a leadership role is preferred
  • 1 - 3 years' experience in a healthcare eligibility role (government or hospital) preferred
  • Excellent written and verbal communication skills.
  • Demonstrated leadership abilities.
  • Ability to present oneself in a professional and courteous manner at all times.
  • Ability to stay on task with little or no management supervision.
  • Demonstrate initiative and creativity in fulfilling job responsibilities.
  • Ability to prioritize multiple tasks in a busy work environment.
  • Strong working knowledge of personal computers including Microsoft Office.

Working Conditions:

  • Call Center environment or onsite at a contracted facility
  • Must be able to sit for extended periods of time.

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