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First Source

61 jobs near Columbus, OH

Koniag Services, Inc.

The Service Delivery Manager provides hands-on coordination, stakeholder support, and service delivery management support across SBA's enterprise IT support program. This individual serves as a ...

ServiceNow

Service Delivery Manager

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As a Service Delivery Manager, you will be part of a team supporting the Director, Service Delivery in executing the regional service delivery strategy and governance frameworks. Your focus will be ...

The Judge Group

Service Delivery Manager

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As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services delivered at ...

GardaWorld

Service Delivery Manager

Halifax, NS · On-site

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

Chain IQ

Service Delivery Manager

Jersey City, NJ · On-site

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

Chain IQ

ND · On-site

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

ArcLight Consulting

Service Delivery Manager

$110K - $150K/yr

We are seeking a strategic-minded Service Delivery Manager to join our Customer Success team ... Remote-first position for U.S.- and Canada-based candidates * Ability to travel up to 5% may be ...

Inspiroz LLC

ACS started working with schools in 2012 when KIPP Philadelphia became our first school partner. In ... Client Relationship Management * Participate in client meetings to review service status, onsite ...

Compucom

Service Delivery Manager

AZ · Remote

$56K - $75K/yr

The Service Delivery Manager owns the delivery relationship for one or more customers. They will be directly accountable for all Delivery services (shared, remote and/or dedicated) and Delivery cost ...

Mitel Networks

Service Delivery Manager

The Service Delivery Manager (SDM) - Mitel Voice Solutions is responsible for the strategic leadership, operational excellence, Profit and Loss and continuous improvement of the hospital's Unify ...

NetApp

Service Delivery Manager

Morrisville, NC · On-site

Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...

Socket.dev

Service Delivery Manager

Manhattan, NY · On-site

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

Peraton

Service Delivery Manager

Mclean, VA · On-site

$146K - $234K/yr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a high‑visibility customer in McLean, VA. The SDM will ...

Eliq

Service Delivery Manager

Argillite, KY · On-site

We're looking for a Service Delivery Manager to partner with enterprise clients-supporting smooth onboarding, building strong relationships, and driving ongoing value across our B2B and B2B2C ...

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...

Clean Harbors

Service Delivery Manager

Fargo, ND

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

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Regional Patient Financial Advocate

Columbus, OH • On-site

First Source LLC
See more jobs at First Source LLCexternal

$22/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Regional Patient Advocate

Location: ONSITE at a medical facility in Columbus, OH

Schedule: Saturday - Tuesday 8am - 6:30 pm, Float to different facilities for coverage

Pay Range: Up to $22 hourly, D.O.E

General Summary:

The Regional Patient Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs. They travel within an assigned region to provide additional coverage as needed, and to cover for Representatives who are ill, on vacation, on leave or out of the office for any reason.

Essential Duties and Responsibilities:

  • Provide information and reports to our client contact(s) to keep them up to date on our progress.
  • Possibly be assigned a small workload of accounts to resolve.
  • Cover at facilities within an assigned region when the onsite representatives are out of the office.
  • Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
  • Initiate the application process bedside when possible.
  • Identify specific patient needs and assist them with an application for the appropriate agency for assistance.
  • Introduce the patients to Firstsource services and inform them that we will be contacting them on a regular basis about their progress.
  • Lay the groundwork for the Patient Advocate Specialist to develop a positive relationship with the patient.
  • Legibly record all patient information on the designated in-house screening sheet, and log account screening detail in Onsite Reporting Tool.
  • Document the results of the screening in the hospital computer system.
  • Inform the designated hospital employee(s) of the availability of assistance for each patient in a timely manner.
  • Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
  • Other Duties as assigned or required by client contract

Additional Duties and Responsibilities:

  • Maintain a positive working relationship with the hospital staff of all levels and departments.
  • Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
  • Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Maintain awareness of and actively participate in the Corporate Compliance Program.
  • Assist with other projects as assigned by management.

Educational/Vocational/Previous Experience Recommendations:

High school diploma or GED is required.

1 - 3 years' experience with medical billing, medical coding, eligibility (government or hospital) or other pertinent medical experience is preferred

Must have reliable transportation to travel to multiple local facilities as needed

Basic personal computer skills are required.

Ability to effectively work and communicate with coworkers, patients, outside agencies and hospital employees.

Ability to present oneself in a professional and courteous manner at all times.

Ability to stay on task with little or no supervision.

Demonstrate initiative and creativity in fulfilling job responsibilities.

Possess excellent organization skills.

Ability to prioritize multiple tasks in a busy work environment.

Reliability of task completion and follow-up.

Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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