Field Operations

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Responsible for the efficient receipt, preparation, storage and transportation of materials to support the delivery of communications and video services to Charter Communications’ customers via a physical supply chain. May be required to supervise multiple geographic locations within a given market area. Drives operational excellence through the management of people, processes and systems.
 

Responsibilities

• Actively and consistently supports all efforts to simplify and enhance the customer experience.

• Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.

• Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.

• Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.

• Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials. Acquires and maintains supportive logistics for field use.

• Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.

• Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.

• Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.

• Conducts and/or directs required materials audits, inventory events, etc.

• Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.

• Supports and executes company business continuity programs in the field and supports other departments in their execution of these initiatives.

• Manages disposition of damaged, surplus, or decommissioned material.

• Maintains a high standard of housekeeping, cleanliness, safety, and organized storage/placement of equipment and materials.

• Identifies and implements continuous process improvement and standardization opportunities.

• May perform other duties as assigned.
   

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Ability to prioritize workloads
• Ability to handle multiple projects and deadlines
• Ability to maintain accurate records
• Ability to work independently
• Ability to operate Microsoft Office Suite and bar coding equipment
• Knowledge of basic mathematics
• Ability to analyze and interpret data
• Ability to effectively present information to management
• Ability to make decisions and solve problems while working under pressure
• Ability to show judgment and initiative and to accomplish job duties
   

Required Education

• Bachelor’s degree in Business or related field
• Valid driver's license
• Forklift safety certification

Required Related Work Experience and Number of Years

• Warehouse experience - 5+
• Inventory or warehouse application experience - 1-3
• Supervisory experience - 2+
   

Preferred Skills/Abilities and Knowledge

• Knowledge of logistics
• Knowledge of CATV parts and equipment

Working Conditions

• Warehouse environment
• Exposure to dust, fluctuating indoor temperatures, and periodic high noise levels
• Ability to bend/squat/kneel
• Ability to lift 40-60 lbs. and occasionally up to 80 lbs.

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $86,000.00 and $152,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Ability to prioritize workloads
• Ability to handle multiple projects and deadlines
• Ability to maintain accurate records
• Ability to work independently
• Ability to operate Microsoft Office Suite and bar coding equipment
• Knowledge of basic mathematics
• Ability to analyze and interpret data
• Ability to effectively present information to management
• Ability to make decisions and solve problems while working under pressure
• Ability to show judgment and initiative and to accomplish job duties
   

Required Education

• Bachelor’s degree in Business or related field
• Valid driver's license
• Forklift safety certification

Required Related Work Experience and Number of Years

• Warehouse experience - 5+
• Inventory or warehouse application experience - 1-3
• Supervisory experience - 2+
   

Preferred Skills/Abilities and Knowledge

• Knowledge of logistics
• Knowledge of CATV parts and equipment

Working Conditions

• Warehouse environment
• Exposure to dust, fluctuating indoor temperatures, and periodic high noise levels
• Ability to bend/squat/kneel
• Ability to lift 40-60 lbs. and occasionally up to 80 lbs.

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Employment Type: Full Time