ZipRecruiter

Log In

Fairfield Inn & Suites Pecos

47 jobs near Columbus, OH

Fairfield Inn & Suites Pecos

Front Desk Agent

Pecos, TX · On-site

$15 - $17/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving ...

Fairfield Inn & Suites Pecos

Front Desk Agent

Pecos, TX · On-site

$15 - $17/hr

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and ...

Fairfield Inn & Suites Pecos

Hotel Housekeeper

Pecos, TX · On-site

$17 - $21/hr

Job Summary: We are seeking a detail-oriented and dependable Housekeeper to ensure guest rooms and public areas are clean, organized, and ready for guest arrivals. The ideal candidate will have ...

next page

Showing results 1-20

Front Desk Supervisor

Fairfield Inn & Suites Pecos

Pecos, TX

$14 - $16/hr

Full-time

Re-posted 16 days ago

Job description

Job Summary:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $14-$16/hr

Key Responsibilities:

  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.

Requirements:

  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.

Physical Demands:

  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

Apply