Executive Property Management

We are seeking an energetic, organized, and customer-focused Leasing Associate to join our team. This role is ideal for someone who enjoys working with people, has strong sales and communication skills, and thrives in a fast-paced environment.

Position Summary

The Leasing Associate is responsible for attracting qualified prospective tenants, conducting property tours, processing applications, coordinating move-ins, and maintaining high occupancy across our portfolio. This position serves as the first impression of our company and plays a critical role in delivering an outstanding customer experience.

Responsibilities

Leasing & Sales

• Respond promptly to phone, email, text, and online leasing inquiries
• Schedule and conduct property tours
• Follow up consistently with prospective tenants
• Maintain strong conversion rates from inquiry to lease signing
• Assist prospective tenants throughout the leasing process

Marketing

• Create and maintain online rental listings
• Ensure listings remain accurate and competitive
• Monitor leasing activity and market trends
• Assist with pricing recommendations based on market conditions

Application Processing

• Review rental applications for completeness
• Prepare lease documents
• Coordinate lease execution and move-in scheduling

Customer Service

• Provide exceptional service to prospects and residents
• Answer questions regarding policies, utilities and procedures
• Coordinate with property manager regarding upcoming vacancies

Administrative Duties

• Maintain accurate records within AppFolio
• Update availability and leasing reports
• Track lead sources and leasing metrics
• Assist with office projects as needed

Qualifications

Required

• Excellent verbal and written communication skills
• Strong customer service and sales abilities
• Professional appearance and demeanor
• Highly organized with strong attention to detail
• Valid driver's license and reliable transportation
• Comfortable using computers and learning new software
• Ability to work weekends as needed

Preferred

• Previous leasing, real estate, sales, hospitality, or customer service experience
• Experience with AppFolio or similar property management software
• Experience conducting property showings

What We're Looking For

The ideal candidate is:

• Outgoing and personable
• Self-motivated
• Organized and dependable
• Comfortable working independently
• Able to manage multiple priorities simultaneously

Schedule

• Full-time
• Monday–Friday with rotating weekend showings
• Flexibility to accommodate evening or weekend appointments when necessary