ZipRecruiter

Log In

Evolve Technologies

Evolve Technologies

4 jobs near Columbus, OH

Evolve Technologies

AV Service Technician

Dallas, TX

$65K - $80K/yr

Raise The Standard Your Contribution to Evolve Technologies: * Servicing residential A/V, Home Theater, Network, Control, Lighting, Shading, & Security Systems * Read and interpret floor plans and ...

AV Scheduling Coordinator

Evolve Technologies

Dallas, TX

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 16 days ago

Job description

Description
You Are:
  • A trustworthy individual. You love to take care of people and supporting others brings you joy. The concept of white-glove care is a standard you can deliver day in and day out.
You Have:
  • A customer service background. Experience and skill in assisting high-end (ultra high net worth) clientele and executives with exacting standards. A knack for the technical (we put amazing tech in to the finest homes). A steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ.
Your Location
  • 2327 Beatrice Street, Dallas TX 75208
Your Schedule:
  • Full Time (40hrs/Wk)
  • Mon-Fri 7:30am to 4:30pm 
Your Manager:
  • Jonathan, Ops Mgr
Evolve's Core Values:
  • Precision is the Standard
  • Protect The Experience
  • Own Everything
  • Build with Intention
  • Raise The Standard

Your Contribution to Evolve Technologies:
Client Facing:
  • Project Scheduling:  Installation phases, service visits, walkthroughs, and project milestones
  • Primary Point of Contact: Phone, Email, Text, Ticketing System 
  • Full-Cycle Issue Mgmt: Intake > Triage > Manage > Resolve > Bill
  • Satisfaction: Deliver a "WOW" experience, each and every time
  • SLA: Meet or exceed our response times and obligations
Internal Facing:
  • Interface With: Service Technicians, Project Managers, Accounting, Partners
  • Scheduling: Manage and Schedule based on clients needs and Evolve's resource availability
  • Documentation: Update and Maintain accurate client records
  • Expedite:  Efficiently move the issue through various departments

Preferred Qualifications:
  • Experience scheduling for Residential construction, AV integration, smart home technology, or custom home experience 
  • Familiarity with project management, scheduling, or CRM software platforms
  • Experience working with high end clientele

Evolve Technologies' Contribution to You:
  • $50k to $60k/yr 
  • Medical Insurance - 50% covered
  • Dental/Vision - 100% covered
  • 15 days PTO
  • 6 Paid Holidays
  • Short Term Disability/Group Term Life
  • Company Outings + Events
  • Employee Discounts