Senior Business Services Agent
Atlanta, GA · On-site
$18.50 - $25.50/hr
... Equifax, where you can make a difference! Primary Location: USA-Atlanta-One-Atlantic-Center USA-Atlanta JV White Function: Function - Customer Service Schedule: Full time
48 Equifax Customer Service Jobs Hiring Near You
Senior Business Services Agent
Atlanta, GA · On-site
$18.50 - $25.50/hr
... Equifax, where you can make a difference! Primary Location: USA-Atlanta-One-Atlantic-Center USA-Atlanta JV White Function: Function - Customer Service Schedule: Full time
Business Service Representative - Senior
Atlanta, GA · On-site
$18.50 - $25.50/hr
... Equifax, where you can make a difference! Primary Location: USA-Atlanta-One-Atlantic-Center USA-Atlanta JV White Function: Function - Customer Service Schedule: Full time
Business Service Representative - Senior
Atlanta, GA · On-site
$18.50 - $25.50/hr
... Equifax, where you can make a difference! Primary Location: USA-Atlanta-One-Atlantic-Center USA-Atlanta JV White Function: Function - Customer Service Schedule: Full time
... Equifax, offers state of the art solutions to current and emerging business challenges. Through our data analytics, customer insights, predictive modeling, and consulting services, we deliver the ...
... Equifax, offers state of the art solutions to current and emerging business challenges. Through our data analytics, customer insights, predictive modeling, and consulting services, we deliver the ...
Machine Learning Engineer
Boise, ID · On-site +1
... help Equifax provide certainty in every digital transaction for our customers. You should be a ... Apply development and testing best practices (including unit, service, and integration tests) and ...
Machine Learning Engineer
Boise, ID · On-site +1
... help Equifax provide certainty in every digital transaction for our customers. You should be a ... Apply development and testing best practices (including unit, service, and integration tests) and ...
VP Specialized Sales - Employer Services
Atlanta, GA · On-site +1
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Establish and maintain strong customer relationships, specifically at the senior leadership level ...
VP Specialized Sales - Employer Services
Atlanta, GA · On-site +1
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Establish and maintain strong customer relationships, specifically at the senior leadership level ...
Vice President - Global D&A Strategy
Atlanta, GA · On-site
$151K - $189K/yr
Develop market, competitor, and customer intelligence to help inform Equifax's strategy in AI ... Industry experience in financial services, preferably within retail banking * Experience balancing ...
Vice President - Global D&A Strategy
Atlanta, GA · On-site
$151K - $189K/yr
Develop market, competitor, and customer intelligence to help inform Equifax's strategy in AI ... Industry experience in financial services, preferably within retail banking * Experience balancing ...
Head of Retention and Renewals
Saint Louis, MO · On-site +1
... Equifax's broad customer base, and partner closely with Account Executives on renewals and ... What experience you need: * 10+ years of experience in SaaS renewals, Service Contract renewals ...
Head of Retention and Renewals
Saint Louis, MO · On-site +1
... Equifax's broad customer base, and partner closely with Account Executives on renewals and ... What experience you need: * 10+ years of experience in SaaS renewals, Service Contract renewals ...
Data Engineer
Alpharetta, GA · On-site
$110K - $132K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Architect cloud computing solutions tailored to solve specific customer challenges and data ...
Data Engineer
Alpharetta, GA · On-site
$110K - $132K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Architect cloud computing solutions tailored to solve specific customer challenges and data ...
Billing Support Sales Analyst
Saint Louis, MO · On-site
$46K - $62K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Support issue resolution around billing and general customer service. * Assist with inquiries ...
Billing Support Sales Analyst
Saint Louis, MO · On-site
$46K - $62K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Support issue resolution around billing and general customer service. * Assist with inquiries ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... of live services. * Incident Response: Troubleshooting production issues with customers and ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... of live services. * Incident Response: Troubleshooting production issues with customers and ...
Senior Software Engineer
Alpharetta, GA · Hybrid
$119K - $157K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Demonstrate a Customer and Product-centric mindset, able to build strong relationships with both ...
Senior Software Engineer
Alpharetta, GA · Hybrid
$119K - $157K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Demonstrate a Customer and Product-centric mindset, able to build strong relationships with both ...
Senior Technology Solutions Delivery Engineer
Alpharetta, GA · On-site
$53.25 - $68.75/hr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Lead the planning and delivery of cloud-based customer solutions. * Develop large-scale functional ...
Senior Technology Solutions Delivery Engineer
Alpharetta, GA · On-site
$53.25 - $68.75/hr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Lead the planning and delivery of cloud-based customer solutions. * Develop large-scale functional ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... of live services. * Incident Response: Troubleshooting production issues with customers and ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... of live services. * Incident Response: Troubleshooting production issues with customers and ...
... Equifax's broad customer base, and partner closely with Account Executives on renewals and ... What experience you need: * 10+ years of experience in SaaS renewals, Service Contract renewals ...
... Equifax's broad customer base, and partner closely with Account Executives on renewals and ... What experience you need: * 10+ years of experience in SaaS renewals, Service Contract renewals ...
Machine Learning Engineer
Boise, ID · On-site
... help Equifax provide certainty in every digital transaction for our customers. You should be a ... Apply development and testing best practices (including unit, service, and integration tests) and ...
Machine Learning Engineer
Boise, ID · On-site
... help Equifax provide certainty in every digital transaction for our customers. You should be a ... Apply development and testing best practices (including unit, service, and integration tests) and ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Proven ability to package internal data assets into products and services that are value added to ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Proven ability to package internal data assets into products and services that are value added to ...
... Equifax Commercial data structures to understand how they drive product functionality and customer ... General understanding of data structures and analytics; experience within financial services is ...
... Equifax Commercial data structures to understand how they drive product functionality and customer ... General understanding of data structures and analytics; experience within financial services is ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... trends, customer behaviors and internal analytics * Act as an expert at presenting complex data ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... trends, customer behaviors and internal analytics * Act as an expert at presenting complex data ...
... with Equifax business priorities and growth strategies. * Oversee the Sports Customer hosting ... Experience within the FinTech, SaaS, Technology, or Financial Services industries, with an ...
... with Equifax business priorities and growth strategies. * Oversee the Sports Customer hosting ... Experience within the FinTech, SaaS, Technology, or Financial Services industries, with an ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Your expertise will empower customer decisions by enabling access to data and insights. * Support ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new ... Your expertise will empower customer decisions by enabling access to data and insights. * Support ...
Equifax Jobs Information
What is it like to work at Equifax?
Equifax is a data-driven organization that prioritizes innovation, collaboration, and customer-centricity, fostering a culture that values diversity, equity, and inclusion. The company operates with a global team structure, offering opportunities for employees to work on complex projects, collaborate with experts from various fields, and contribute to the development of cutting-edge data analytics and technology solutions. Working at Equifax may appeal to candidates who are passionate about data-driven insights, enjoy working in a dynamic and fast-paced environment, and are motivated by the opportunity to make a positive impact on the lives of individuals and businesses worldwide.
Do workers at Equifax get paid breaks?
Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.
84% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.
Does Equifax pay people when they’re sick?
Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
At Equifax, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Equifax affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between April 2025 and March 2026.
88% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people get paid time off at Equifax?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at Equifax worry about hours?
Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and December 2025.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and December 2025.
How easy is it to get time off at Equifax?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
80% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do Equifax managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and December 2025.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and December 2025.
Do jobs at Equifax spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and December 2025.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and December 2025.
How easy is it to take sick days at Equifax?
Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Equifax feel treated with respect by their managers?
Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
90% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Equifax get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
Is it stressful to work at Equifax?
Most people feel stressed out here.
85% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
85% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Equifax enjoy their jobs?
Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Equifax recommend working with their team?
Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get enough training when they start at Equifax?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get support to advance at Equifax?
Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people think Equifax’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do workers feel well informed about how Equifax is doing?
Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular jobs at Equifax?
What are the most popular categories at Equifax?
$18.50 - $25.50/hr
Other
Medical, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Equifax rating
7.8
Based on 21 frontline employees who took The Breakroom Quiz
Job description
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
What you'll do
- Responsible for creating, maintaining and improving customer relationships while interacting with customers daily.
- Answer customer calls and emails providing prompt issue resolution•
- Manage outbound calls to gain information and/or follow up to resolve customer issues.
- Contribute to positive metrics: First contact resolution, quality, customer satisfaction, schedule adherence, productivity, etc.
- Manage client dialog while documenting details of client interaction in Salesforce...talk about multi-tasking.
- Minimum 1 year of customer service experience
- Proficiency with Google Suite and Microsoft Office (Word and Excel)
- Detailed oriented with an ability to multi-task in a fast-paced environment
- Exhibit strong organizational, problem-solving, and analytical skills
- Excellent listening, verbal, and written communication
- Strong interpersonal skills and professional attitude
- Regular attendance is an essential function of the job
- Experience with managing high-volume inbound and outbound calls
- Quick learner that is tech-savvy and open to learning and working with new business tools while embracing change
- Skilled at effectively assessing customer audience and adjusting style and tones to match the customer.
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-Atlanta-One-Atlantic-Center
USA-Atlanta JV White
Function:
Function - Customer Service
Schedule:
Full time
About Equifax
Sourced by ZipRecruiter
As a global data, analytics, and technology company, we play an essential role in the economy by helping companies in diverse industries such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make critical decisions with greater confidence.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
1899