Customer Service Representative
$15.50 - $21/hr
Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we ...
14 Enlightened Jobs Hiring Near You
Customer Service Representative
$15.50 - $21/hr
Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we ...
Washington, DC (Hybrid - 4 days onsite) Company Overview Enlightened is looking for a Provider Credentialing & Enrollment Operations Coordinator to support the credentialing process for new and ...
Washington, DC (Hybrid - 4 days onsite) Company Overview Enlightened is looking for a Provider Credentialing & Enrollment Operations Coordinator to support the credentialing process for new and ...
Customer Service Representative
Latham, NY · On-site
$16.50 - $17/hr
Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we ...
Quick apply
Customer Service Representative
Latham, NY · On-site
$16.50 - $17/hr
Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we ...
Manager, Provider Network & Basic Health Plan Implementation Enlightened is seeking an experienced Manager, Provider Network & Basic Health Plan Implementation to lead the strategic execution and ...
Manager, Provider Network & Basic Health Plan Implementation Enlightened is seeking an experienced Manager, Provider Network & Basic Health Plan Implementation to lead the strategic execution and ...
Provider Credentialing & Enrollment Operations Coordinator
Washington, DC · On-site
$29 - $34/hr
Washington, DC (Hybrid - 4 days onsite) Company Overview Enlightened is looking for a Provider Credentialing & Enrollment Operations Coordinator to support the credentialing process for new and ...
Quick apply
Provider Credentialing & Enrollment Operations Coordinator
Washington, DC · On-site
$29 - $34/hr
Washington, DC (Hybrid - 4 days onsite) Company Overview Enlightened is looking for a Provider Credentialing & Enrollment Operations Coordinator to support the credentialing process for new and ...
QA Analyst
Latham, NY · On-site +1
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : We are seeking a detail-oriented QA Analyst to ensure ...
QA Analyst
Latham, NY · On-site +1
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : We are seeking a detail-oriented QA Analyst to ensure ...
Manager, Provider Network & Basic Health Plan Implementation
Washington, DC · On-site
$115K - $135K/yr
Company Overview Enlightened is seeking an experienced Manager, Provider Network & Basic Health Plan Implementation to lead the strategic execution and operational rollout of the Basic Health Plan ...
Quick apply
Manager, Provider Network & Basic Health Plan Implementation
Washington, DC · On-site
$115K - $135K/yr
Company Overview Enlightened is seeking an experienced Manager, Provider Network & Basic Health Plan Implementation to lead the strategic execution and operational rollout of the Basic Health Plan ...
Electronics Technician Maintenance III/Site L
Annville, PA · On-site
$29.04 - $33.61/hr
Greenville, SC At Enlightened, we foster a positive and challenging work environment that supports our employees' dedication to their communities. We are committed to continuous improvement and ...
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Electronics Technician Maintenance III/Site L
Annville, PA · On-site
$29.04 - $33.61/hr
Greenville, SC At Enlightened, we foster a positive and challenging work environment that supports our employees' dedication to their communities. We are committed to continuous improvement and ...
Performance Sustainability Manager - Healthy DC Plan (BHP)
Washington, DC · On-site
$116K - $159K/yr
Company Overview Enlightened is supporting a leading healthcare organization in Washington, DC, in hiring a Performance Sustainability Manager to support the Healthy DC Plan (BHP). This role is ...
Quick apply
Performance Sustainability Manager - Healthy DC Plan (BHP)
Washington, DC · On-site
$116K - $159K/yr
Company Overview Enlightened is supporting a leading healthcare organization in Washington, DC, in hiring a Performance Sustainability Manager to support the Healthy DC Plan (BHP). This role is ...
Care Manager (RN/LICSW)
Washington, DC · On-site
$98K - $108K/yr
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Work Arrangement: This is an in-office position . The office is ...
Quick apply
Care Manager (RN/LICSW)
Washington, DC · On-site
$98K - $108K/yr
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Work Arrangement: This is an in-office position . The office is ...
QA Analyst
Latham, NY · On-site
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : We are seeking a detail-oriented QA Analyst to ensure ...
Quick apply
QA Analyst
Latham, NY · On-site
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : We are seeking a detail-oriented QA Analyst to ensure ...
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : The Contact Center Project Analyst shall manage all ...
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : The Contact Center Project Analyst shall manage all ...
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : The Contact Center Project Analyst shall manage all ...
Quick apply
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : The Contact Center Project Analyst shall manage all ...
Provider Network Account Executive
Washington, DC · On-site
$80K - $90K/yr
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : The Provider Network Account Executive is responsible ...
Quick apply
Provider Network Account Executive
Washington, DC · On-site
$80K - $90K/yr
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : The Provider Network Account Executive is responsible ...
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Job description
Customer Service Representative
Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments.
Job Summary:
As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound calls promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened!
Duties:
Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity.
Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.
Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments.
Job Summary:
As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound calls promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
- Monday - Friday 9:30am - 5:30pm (during 3-week training program)
- Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule)
- Occasional overtime may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day).
This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened!
Duties:
- Follow call center scripts and guidelines to ensure consistent service delivery
- Meet or exceed individual performance goals and targets
- Resolve customer complaints or concerns with patience and empathy
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers to ensure clarity and understanding
- Excellent customer service skills
- Proficiency in English
- Strong phone etiquette and communication abilities
- Experience with outbound calling and upselling techniques
- Ability to analyze customer requirements and provide suitable solutions
- Service-oriented mindset with a focus on achieving targets
- Proficient in data entry with high accuracy
Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity.
Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.