Customer Service Representative
$15.50 - $21/hr
Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we ...
19 Enlightened Jobs Hiring Near You
Customer Service Representative
$15.50 - $21/hr
Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we ...
Customer Service Representative
Latham, NY · On-site
$15.50 - $21/hr
Customer Service Representative Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology.
Customer Service Representative
Latham, NY · On-site
$15.50 - $21/hr
Customer Service Representative Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology.
This position is an employee of Enlightened and is dedicated full-time at our client's site. The selected candidate will support provider credentialing and enrollment operations while helping ...
This position is an employee of Enlightened and is dedicated full-time at our client's site. The selected candidate will support provider credentialing and enrollment operations while helping ...
Customer Service Representative
Latham, NY · On-site
$16.50 - $17/hr
Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we ...
Quick apply
Customer Service Representative
Latham, NY · On-site
$16.50 - $17/hr
Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we ...
Customer Service Center Representative (Jersey City, NJ)
Jersey City, NJ · On-site
$16.75 - $22.75/hr
If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened. We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New York ...
Customer Service Center Representative (Jersey City, NJ)
Jersey City, NJ · On-site
$16.75 - $22.75/hr
If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened. We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New York ...
Credentialing Administrative Support Coordinator
Washington, DC · On-site
$27/hr
About Enlightened Enlightened is seeking a Credentialing Administrative Support Coordinator to support one of our healthcare clients serving the DC Medicaid population. This position is an employee ...
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Credentialing Administrative Support Coordinator
Washington, DC · On-site
$27/hr
About Enlightened Enlightened is seeking a Credentialing Administrative Support Coordinator to support one of our healthcare clients serving the DC Medicaid population. This position is an employee ...
Community Health Navigator
Washington, DC · On-site
$23.75 - $30.50/hr
Company Overview As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our ...
Community Health Navigator
Washington, DC · On-site
$23.75 - $30.50/hr
Company Overview As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our ...
Provider Network Account Executive (Onsite)
Washington, DC · On-site
$71K - $97K/yr
Company Overview As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our ...
Quick apply
Provider Network Account Executive (Onsite)
Washington, DC · On-site
$71K - $97K/yr
Company Overview As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our ...
Senior Provider Network Account Executive
Washington, DC · On-site
$83 - $113/hr
Senior Provider Network Account Executive Enlightened HQ, Washington, DC, US 8 days ago Requisition ID: 1232 Salary Range: $82,500.00 To $112,500.00 Annually Work Arrangement This is a hybrid ...
Senior Provider Network Account Executive
Washington, DC · On-site
$83 - $113/hr
Senior Provider Network Account Executive Enlightened HQ, Washington, DC, US 8 days ago Requisition ID: 1232 Salary Range: $82,500.00 To $112,500.00 Annually Work Arrangement This is a hybrid ...
Provider Network Management Contractor
Washington, DC · On-site
$92K - $126K/yr
Company Overview As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our ...
Quick apply
Provider Network Management Contractor
Washington, DC · On-site
$92K - $126K/yr
Company Overview As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our ...
Customer Service Center Representative (Jersey City, NJ)
Jersey City, NJ · On-site
$20.87/hr
If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened . We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New ...
Customer Service Center Representative (Jersey City, NJ)
Jersey City, NJ · On-site
$20.87/hr
If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened . We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New ...
Care Manager (RN/LICSW)
Washington, DC · On-site
$98K - $108K/yr
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Work Arrangement: This is an in-office position . The office is ...
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Care Manager (RN/LICSW)
Washington, DC · On-site
$98K - $108K/yr
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Work Arrangement: This is an in-office position . The office is ...
Electronics Technician Maintenance III/Site L
Annville, PA · On-site
$29.04 - $33.61/hr
Greenville, SC At Enlightened, we foster a positive and challenging work environment that supports our employees' dedication to their communities. We are committed to continuous improvement and ...
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Electronics Technician Maintenance III/Site L
Annville, PA · On-site
$29.04 - $33.61/hr
Greenville, SC At Enlightened, we foster a positive and challenging work environment that supports our employees' dedication to their communities. We are committed to continuous improvement and ...
Bilingual (Spanish) Call Center Representative-No Weekends
Latham, NY · On-site
$17 - $17.50/hr
Bachelor's or Associate's degree preferred WHY ENLIGHTENED? We provide a work environment that is positive, challenging, and that supports employees' commitment to their communities. As an ...
Bilingual (Spanish) Call Center Representative-No Weekends
Latham, NY · On-site
$17 - $17.50/hr
Bachelor's or Associate's degree preferred WHY ENLIGHTENED? We provide a work environment that is positive, challenging, and that supports employees' commitment to their communities. As an ...
Senior Provider Network Account Executive
Washington, DC · On-site
$82K - $112K/yr
As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our intelligent and ...
Quick apply
Senior Provider Network Account Executive
Washington, DC · On-site
$82K - $112K/yr
As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our intelligent and ...
HR Generalist - 6-Month Contract
Washington, DC · On-site
$55K - $60K/yr
About the Opportunity Enlightened, Inc. is seeking an HR Generalist to join our team for a six-month contract assignment. This is a great opportunity for an early-career HR professional looking to ...
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HR Generalist - 6-Month Contract
Washington, DC · On-site
$55K - $60K/yr
About the Opportunity Enlightened, Inc. is seeking an HR Generalist to join our team for a six-month contract assignment. This is a great opportunity for an early-career HR professional looking to ...
Bilingual (Spanish) Call Center Representative-No Weekends
Latham, NY · On-site
$17 - $17.50/hr
Bachelor's or Associate's degree preferred WHY ENLIGHTENED? We provide a work environment that is positive, challenging, and that supports employees' commitment to their communities. As an ...
Bilingual (Spanish) Call Center Representative-No Weekends
Latham, NY · On-site
$17 - $17.50/hr
Bachelor's or Associate's degree preferred WHY ENLIGHTENED? We provide a work environment that is positive, challenging, and that supports employees' commitment to their communities. As an ...
Dental Provider Network Account Executive
Washington, DC · On-site
$75K - $95K/yr
Company Overview As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our ...
Quick apply
Dental Provider Network Account Executive
Washington, DC · On-site
$75K - $95K/yr
Company Overview As one of the Washington metropolitan area's fastest-growing IT companies, Enlightened is always looking for creative, passionate, and responsible employees. We recognize that our ...
Contact Center Project Analyst
Jersey City, NJ · On-site
$50.14/hr
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : The Contact Center Project Analyst shall manage all ...
Contact Center Project Analyst
Jersey City, NJ · On-site
$50.14/hr
If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview : The Contact Center Project Analyst shall manage all ...
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Job description
Customer Service Representative
Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments.
Job Summary:
As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound calls promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
- Monday - Friday 9:30am - 5:30pm (during 3-week training program)
- Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule)
- Occasional overtime may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day).
Bilingual candidates and recent college grads are strongly encouraged to apply...
This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened!
Duties:
- Follow call center scripts and guidelines to ensure consistent service delivery
- Meet or exceed individual performance goals and targets
- Resolve customer complaints or concerns with patience and empathy
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers to ensure clarity and understanding
Skills:
- Excellent customer service skills
- Proficiency in English
- Strong phone etiquette and communication abilities
- Experience with outbound calling and upselling techniques
- Ability to analyze customer requirements and provide suitable solutions
- Service-oriented mindset with a focus on achieving targets
- Proficient in data entry with high accuracy
Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity.
Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.