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Elevate Patient Financial Solutions
Elevate Patient Financial Solutions

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Elevate Patient Financial Solutions Jobs Information

What is it like to work at Elevate Patient Financial Solutions?

Elevate Patient Financial Solutions appears to be a professional and results-driven organization that prioritizes teamwork and collaboration to achieve its goals. The company's mission is focused on providing patient financial solutions, and its team structure likely involves a mix of experienced professionals and support staff working together to deliver high-quality services. Working at Elevate Patient Financial Solutions may appeal to individuals who are interested in a career in healthcare finance, patient advocacy, or customer service, and who value a dynamic and supportive work environment.

Do workers at Elevate Patient Financial Solutions get paid breaks?

Sometimes. Only some people get paid breaks.
41% of people say they don’t get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Elevate Patient Financial Solutions pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

At Elevate Patient Financial Solutions, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Elevate Patient Financial Solutions affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Elevate Patient Financial Solutions?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at Elevate Patient Financial Solutions worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Elevate Patient Financial Solutions workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and September 2025.

How easy is it for Elevate Patient Financial Solutions workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it to get time off at Elevate Patient Financial Solutions?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Elevate Patient Financial Solutions managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at Elevate Patient Financial Solutions do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
95% of people report that they don’t do extra unpaid work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Elevate Patient Financial Solutions?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Elevate Patient Financial Solutions good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Elevate Patient Financial Solutions feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Elevate Patient Financial Solutions get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Elevate Patient Financial Solutions?

Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Elevate Patient Financial Solutions enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Elevate Patient Financial Solutions recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Elevate Patient Financial Solutions?

Most people got enough training when they started.
85% of people report they got enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Elevate Patient Financial Solutions?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Elevate Patient Financial Solutions’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Elevate Patient Financial Solutions is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular titles at Elevate Patient Financial Solutions?
What are the most popular cities for Elevate Patient Financial Solutions jobs?
What are the most popular states for Elevate Patient Financial Solutions jobs?
Infographic showing various job openings at Elevate Patient Financial Solutions in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Hospital Based Patient Advocate

Hospital Based Patient Advocate

Elevate Patient Financial Solutions

Troy, OH • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Elevate Patient Financial Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Make a real difference in patients’ lives—join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Troy, OH, with a Monday–Wednesday and Saturday–Sunday, 8:00am–4:30pm.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate’s mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy—meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life’s most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
  • Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
  • Complete the appropriate applications and following through until approved.
  • Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
  • Provide exceptional customer service skills at all times.
  • Maintain assigned work queue of patient accounts.
  • Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
  • Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
  • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
  • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
  • Conduct in-person community visits as needed to acquire documentation.
  • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
  • Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
  • Regular and timely attendance.
  • Other duties as assigned.

Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to maneuver throughout the hospital and patients’ rooms throughout scheduled work shift.
  • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
  • Effectively communicate both orally and written, to a variety of individuals
  • Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
  • Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client’s Dress Code.
  • Hybrid positions require home internet connections that meet the Company’s upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate’s Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental amp; Vision Insurance
  • 401K (100% match for the first 3% amp; 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer

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