Elite Robots

Key Responsibilities / 主要职责

1. Administrative & Financial Management / 行政与财务管理

 Take full responsibility for financial operations, including payroll, expense tracking,

payments, and banking, ensuring accuracy and timeliness.

 Manage office budgets, forecasts, and financial reporting to HQ.

 Supervise Finance coordination and ensure data accuracy and compliance.

 Support HQ HR with recruitment, onboarding, policy updates, and attendance tracking.

全面负责财务运作，包括薪资、费用追踪、付款及银行事务，确保准确及时；管理办公室

预算、预测及财务报告；监督财务协调，确保数据准确和合规；协助总部处理招聘、入职、

政策更新及考勤管理。

2. Daily Operations / 日常运营

 Ensure workflows comply with U.S. laws and HQ policies.

 Coordinate and oversee daily schedules, meetings, and cross-functional tasks.

 Identify and implement process improvements, driving execution directly or through

team support.

确保流程符合美国法规和总部政策；协调并监督日常日程、会议及跨部门任务；发现并推

动流程优化，可亲自落实或通过团队支持完成。3. Sales & Customer Support / 销售与客户支持

 Act as liaison between Sales, FAE, and customers.

 Coordinate inquiries, quotes, orders, and follow-ups, providing guidance and hands-on

support as needed.

 Support proposals, presentations, and order processing.

作为销售、FAE 与客户之间的桥梁；协调咨询、报价、订单和跟进，必要时提供直接支

持；协助方案准备、演示及订单处理。

4. Inventory & Logistics / 库存与后勤

 Oversee inventory tracking, reporting, and reordering, ensuring timely updates to HQ.

 Ensure proper storage, labeling, and supplier coordination.

 Promote cost-efficient inventory management and supervise team support.

监督库存跟踪、报告和补货，确保及时向总部更新；确保存储、标识及供应商协调妥善；

推动成本控制，并监督团队协助执行。

5. Technical & Training Coordination / 技术与培训协调

 Coordinate with technical team to schedule customer support and training.

 Track and prioritize requests, ensuring timely execution.

协调技术团队安排客户支持和培训；跟踪、排序请求，确保及时完成。

6. Reporting & Documentation / 报告与文件管理

 Ensure financial, operational, sales, and inventory reports are submitted to HQ accurately

and on time.

 Maintain contracts, supplier, and support documentation.

 Provide regular operational updates to management.

确保财务、运营、销售和库存报告准确及时提交总部；维护合同、供应商及相关文件；定

期向管理层更新运营情况。7. Customer Relationship Management / 客户关系管理

 Build and maintain customer relationships.

 Ensure customer issues are addressed promptly, either directly or coordinated via

Sales/FAE.

建立并维护客户关系；确保客户问题得到及时处理，可直接处理，或通过销售/FAE 协调

完成。

8. Role-Based Responsibilities / 职位相关职责

 Participate in internal meetings (management, sales, strategy) and provide operational

insights.

参与内部会议（管理、销售、战略），提供运营意见。

Authority / 权限

The Operations Manager executes, supervises, and coordinates financial and operational

activities within scope, under the guidance and authorization of the Oversea Director.

运营经理在海外总监指导和授权下，执行、监督及协调财务和运营活动。

Scope / 范围

This role covers Elite Robots Inc. operations in the USA and the broader North & South America

region, including Mexico.

本职位负责 Elite Robots Inc. 在美国及南、北美地区（包括墨西哥）的运营执行与协调工

作。

Additional / 其他

Other responsibilities may be assigned in the future.

以及未来可能出现的其他职责。