Elite Gaming

Benefits:

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Location: Illinois (Multiple Route Locations) (Northern Illinois) Job Type: Full-Time Company: Elite Gaming Midwest

About Us

We are a growing video gaming terminal (VGT) route operator in Illinois, dedicated to providing top-tier service, compliance, and performance across our network of gaming locations. We are seeking a reliable and skilled Terminal Handler (Slot Machine Technician) to join our team.

Position Summary

The Terminal Handler is responsible for the installation, maintenance, troubleshooting, and repair of video gaming terminals (slot machines) across multiple locations. This role ensures machines are fully operational, compliant with Illinois Gaming Board regulations, and delivering optimal performance.

Key Responsibilities

Install, configure, and remove video gaming terminals (VGTs) at licensed establishments

Diagnose and repair hardware, software, and network issues

Perform preventative maintenance and routine inspections

Respond to service calls in a timely and professional manner

Ensure compliance with all Illinois Gaming Board regulations

Maintain accurate service logs, maintenance records, and inventory tracking

Handle cash boxes and assist with drop processes (as required)

Coordinate with location staff and internal team members

Maintain uptime and minimize machine downtime across assigned route

Assist with new location setups and terminal upgrades

Qualifications

Previous experience with slot machines, VGTs, or gaming equipment preferred

Strong mechanical and electrical troubleshooting skills

Basic networking knowledge (routers, modems, connectivity)

Ability to use diagnostic tools and software

Valid driver’s license and clean driving record

Ability to lift up to 75 lbs and work on feet for extended periods

Strong attention to detail and organizational skills

Ability to pass background check (required for gaming license)

Preferred Qualifications

Experience working with Illinois VGT systems

Familiarity with Illinois Gaming Board compliance standards

Technical certifications (electronics, IT, or similar)

Experience in route-based service roles

Compensation & Benefits

Competitive hourly pay ($20 - 28/hour based on experience)

Overtime opportunities

Company vehicle or mileage reimbursement

Health and dental insurance (after 90 day probationary period)

Paid time off (after 90 day probationary period) and holidays (6)

Growth opportunities within a rapidly expanding company

After a period of 3 years employees become eligible to be included into a revenue share for operational employees once a threshold of location count has been reached (at any level)

Work Environment

Field-based role traveling between multiple locations

Fast-paced, hands-on work environment