Doma Technology

Job Duties: 

• Serve as Doma's named, licensed escrow officer in Texas, maintaining an active TDI license in good standing and personally accountable for regulatory compliance of escrow activity conducted under that license. 
• Own compliance with TDI requirements, including bonding, continuing education, recordkeeping, and any escrow-related filings or audits. 
• Monitor Texas escrow, title, and real estate closing regulations, flagging changes that affect Doma's products, processes, or client obligations, and translating regulatory requirements into operational practice. 
• Act as the internal subject-matter expert on Texas escrow requirements for Legal, Compliance, Product, and leadership. 
• Help stand up strategic partnerships with large national settlement agents and attorneys that supporting company initiatives  
• Develop and help deploy "lights-out" enablement materials — tools, training, and workflows that let agent clients of every size, from large national settlement agents to small and midsize agents, operate independently on Doma's platform. 
• Serve as a point of contact for product questions and service escalations from agent clients, ensuring timely, high-quality resolution. 
• Support optimization of Doma's business relationships, helping ensure production workflows and service delivery stay aligned. 
• Evaluate state-specific title and escrow regulatory requirements to advise on Doma's expansion into new markets and geographies. 
• Monitor the production team's title search and exam output for quality, accuracy, and regulatory soundness. 
• Identify opportunities to improve automation coverage and reduce manual exceptions in the title production process. 
• Contribute to cross-functional initiatives that improve how Doma delivers title production services at scale. 
• Represent the voice of agent clients and the production team in product roadmap discussions, surfacing requirements, edge cases, and regulatory constraints early in the design process. 
• Identify opportunities to productize manual or ad hoc processes and test, pilot, and refine them before broader rollout, leveraging firsthand title and escrow expertise to validate scalability. 

REQUIRED QUALIFICATIONS 

• Active, current Texas escrow officer license issued by the Texas Department of Insurance (required at time of application)  
• 5+ years of experience in title, escrow, or real estate closing operations, with direct exposure to Texas regulatory requirements. 
• Prior experience at a title insurance underwriter, title agency, proptech company, or real estate technology platform. 
• Excellent written and verbal communication skills, with experience presenting to clients and senior stakeholders. 
• Comfortable operating with significant autonomy in a role with no direct precedent or template inside the organization. 
• Must reside in Texas and be available for remote work with occasional travel to clients or Doma offices. 

PREFERRED QUALIFICATIONS 

• Experience with title production automation, or a strong interest in how search and exam workflows can be automated. 
• Strong analytical and process-design skills, with the ability to translate regulatory and operational complexity into clear, actionable plans. 
• Demonstrated experience in at least two of the following: business operations, strategy or management consulting, product development, or client success/account management. 
• Prior people or cross-functional project leadership experience.