Disruption

We're seeking a strategic Relationship Manager to join our Client Success team and serve as a trusted advisor to our enterprise clients. In this role, you'll be responsible for building deep, long-lasting partnerships, driving client satisfaction, and identifying opportunities for growth and expansion.

You’ll work closely with C-level executives and key stakeholders to understand their business objectives, ensure the successful delivery of our services, and position Disruption Consulting as an indispensable partner in their digital transformation journey.

Key Responsibilities

• Own and manage strategic relationships with enterprise client portfolio ($5-20M ARR)
• Serve as primary point of contact and trusted advisor to client executives
• Develop account strategies and success plans aligned with client objectives
• Conduct quarterly business reviews and executive engagements
• Identify and drive expansion opportunities for additional services
• Coordinate with delivery teams to ensure exceptional service quality
• Monitor client health metrics and proactively address risks
• Negotiate contract renewals and expansion agreements

Required Qualifications

• 5+ years of experience in account management, client success, or similar role
• Proven track record managing enterprise client relationships
• Experience in technology consulting or professional services industry
• Strong business acumen and understanding of enterprise technology
• Excellent executive presence and communication skills
• Demonstrated success driving revenue growth and retention
• Strong negotiation and relationship-building abilities
• Bachelor's degree in Business, Marketing, or related field

Preferred Qualifications

• Experience with CRM systems (Salesforce, HubSpot)
• Knowledge of cloud technologies and digital transformation trends
• Experience selling or managing complex technology projects
• Established network within enterprise technology market
• Client Success or Account Management certificationsMBA or Master's degree
• Competitive salary with uncapped commission potential
• Comprehensive health, dental, and vision insurance
• 401(k) matching up to 6%
• Hybrid work model with office in Los Angeles
• Professional development and executive coaching
• Travel and entertainment budget for client engagement
• Car allowance and mobile device stipend

About the Team

Join our Client Success team, a group of relationship-focused professionals who are passionate about ensuring our clients achieve maximum value from their partnerships with Disruption Consulting. We work collaboratively across the organization to deliver exceptional experiences.

Our team culture emphasizes strategic thinking, client advocacy, and continuous improvement. You’ll have the opportunity to work with marquee enterprise brands while advancing your career in a high-growth consulting firm.

Ready to Join Our Team?

Build strategic partnerships and drive client success at scale.