Direct Wire

Proudly Recognized as Lancaster County's Best Place to Work!

The Demand Planner is responsible for developing and maintaining accurate demand forecasts that drive the company's Sales, Inventory & Operations Planning (S&OP) process. This role collaborates closely with Commercial and Operations teams to balance customer demand with operational capabilities while optimizing inventory and service levels.

The ideal candidate is analytical, data-driven, and experienced in initiating monthly S&OP activities within a manufacturing environment. This position plays a critical role in ensuring alignment between customer demand, production capacity, and business objectives.

RESPONSIBILITIES

• Develop and maintain rolling 12–24-month demand forecasts at product family, part number, and customer levels.
• Analyze historical sales, market trends, customer forecasts, seasonality, promotions, and new product introductions.
• Monitor forecast accuracy and identify opportunities for continuous improvement.
• Maintain demand planning parameters within the ERP system.
• Collaborate with Commercial team to understand demand changes and customer requirements.
• Coordinate and facilitate the monthly S&OP process.
• Prepare demand, supply, inventory, and capacity analyses for executive review.
• Lead cross-functional meetings to reconcile demand and supply imbalances.
• Identify risks and opportunities related to capacity, inventory, and customer service.
• Develop scenarios and recommendations to support decision-making.
• Ensure alignment between commercial plans and operational capabilities.
• Improve demand planning processes, tools, and forecasting methodologies.
• Drive standardization and best practices across the planning organization.
• Support ERP and planning system enhancements.

REQUIREMENTS

• Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or related filed required
• 3-5 years of demand planning or supply chain planning experience in a manufacturing environment strongly preferred
• Minimum 3 years participating in or leading an S&OP process.
• Experience with ERP systems (Syspro strongly preferred)
• Experience using forecasting and planning software.
• Strong Excel skills; Power BI experience preferred.
• Strong presentation, communication, and stakeholder‑management skills.
• Manufacturing background preferred.
• APICS/CPIM certification is a plus but not required
• Honors Direct Wire's core values.

BENEFITS

• Medical, dental, and vision coverage for employees and families starting on day one
• Company-funded Health Reimbursement Account (HRA)
• Optional Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Coverage options for disability, accident, critical illness, hospitalization, and life insurance
• Access to our Employee Assistance Program (EAP)
• 401(K) with a 5% company match after 90 days of employment
• Pet insurance
• Generous paid time off, wellness days for on-site roles, and paid holidays

Our Core Values

• Be a Great Person: Practice the highest integrity, care for and respect all, and always do the right thing.
• Serve Your Customers Well: Do whatever it takes for customer success, be driven for mutual success, and be willing to sacrifice for the greater good.
• Do Great Work: Seek continuous improvement, take the initiative and be proactive with solutions, be eager to share your ideas, and practice fanatical attention to detail.
• Be a Great Teammate: Be positive, enthusiastic, and energetic, be fun to work with and for, be a good listener, and be eager to serve others well.

Competitive salary based on experience and qualifications.

Direct Wire uses eVerify and we are a drug-free and smoke-free workplace.