Digital Realty

Digital Realty

60 jobs near Columbus, OH

NJ · On-site

$88 - $122/hr

You will embody Digital Realty's core values of customer focus, teamwork, and results-driven performance while supporting secure data exchange and digital trust. NOTES: The above statements are ...

New

Austin, TX; Denver, CO Your Role Digital Realty is seeking a Vice President, AI Acceleration to lead the enterprise-wide adoption and execution of AI while shaping how the company engages the ...

Commercial Manager Dallas, TX , Chicago, IL or Remote Your Role As a Commercial Manager, you will lead customer contract renewals across Digital Realty's North American colocation portfolio. You will ...

Austin, TX; Denver, CO Your Role Digital Realty is seeking a Vice President, AI Acceleration to lead the enterprise-wide adoption and execution of AI while shaping how the company engages the ...

$140 - $177/hr

Director, Global Alliances Partner Manager Your role Digital Realty is seeking an experienced Global Alliances Partner Manager to lead and expand our joint-go-to-market (JGTM) initiatives with CISCO ...

Manager Data Center Operations

Manassas, VA · On-site

$167K/yr

Confirm all vendors are qualified and adhere to Digital Realty's performance standards and scopes of work. * Responsible for timely execution of data center services such as remote hands, customer ...

Commercial Manager Dallas, TX , Chicago, IL or Remote Your Role As a Commercial Manager, you will lead customer contract renewals across Digital Realty's North American colocation portfolio. You will ...

Confirm all vendors are qualified and adhere to Digital Realty's performance standards and scopes of work. Responsible for timely execution of data center services such as remote hands, customer ...

Manager Data Center Operations

Dallas, TX · On-site

$165K/yr

Confirm all vendors are qualified and adhere to Digital Realty's performance standards and scopes of work. * Responsible for timely execution of data center services such as remote hands, customer ...

Manager Data Center Operations

Dallas, TX · On-site

$165K/yr

Confirm all vendors are qualified and adhere to Digital Realty's performance standards and scopes of work. * Responsible for timely execution of data center services such as remote hands, customer ...

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Head of Digital Adoption Platform (Dallas)

Digital Realty

Dallas, TX • On-site

Full-time

Re-posted 3 days ago


Digital Realty rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

17th of 226 rated it services


Job description

Join to apply for the Head of Digital Adoption Platform role at Digital Realty

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Job Description

The Head of Digital Adoption Platform will lead the global implementation and optimization of WalkMe, driving its integration across Digital Realty’s major quote-to-cash processes and enterprise applications, including Salesforce, ServiceNow, Carma, Oracle, and others. This role will spearhead a rapid deployment initiative, collaborating closely with external consultants, while establishing a robust, embedded network of advocates to maintain and enhance platform utility. The role will leverage analytics to identify user roadblocks and ensure a continuous improvement cycle through agile methodologies.

Responsibilities
  • Lead the end-to-end global deployment of WalkMe across key business applications, ensuring timely and effective delivery.
  • Manage external consultants and internal stakeholders through rapid platform deployment phases.
  • Build and sustain an internal community of platform advocates to ensure continuous engagement and innovation.
  • Analyze user interaction data to identify pain points and implement agile, data-driven improvements.
  • Design and integrate training resources for seamless onboarding and adoption.
  • Partner with business units to align platform functionalities with organizational goals.
  • Collaborate with HR, IT, and learning teams to integrate WalkMe features with existing training programs.
  • Stay updated on digital adoption platform trends and apply best practices.
  • Oversee budget management and resource allocation for platform projects.
Minimum Qualifications
  • Bachelor’s degree in Business, Information Systems, or related field.
  • 10+ years of experience in digital transformation or IT project management.
  • Strong expertise in deploying and managing WalkMe or similar platforms.
  • Proven ability to manage external vendors and lead cross-functional teams.
  • Experience with enterprise applications like Salesforce, Oracle, and ServiceNow.
  • Analytical and problem-solving skills focused on continuous improvement.
  • Familiarity with agile methodologies.
  • Excellent communication and stakeholder management skills.
About Us

Digital Realty supports leading enterprises with data center, colocation, and interconnection solutions. Our PlatformDIGITAL offers a reliable foundation for digital scaling, with access to over 300 facilities across 50+ metros in 25+ countries.

Our Digital Team

Our IT team develops infrastructure, designs networks, supports servers, and provides connectivity solutions. We operate in a rapidly evolving environment, constantly innovating to support our business and customers worldwide.

What We Offer

Join a passionate team committed to meeting global customer needs, in an inclusive environment that fosters growth and innovation. We provide development opportunities for a rewarding career.

Compensation and Benefits

We offer a competitive package, excellent benefits, and recognition for contributions. Our philosophy rewards achievement aligned with company values.

Notes

This description provides a general overview and is not exhaustive. Digital Realty is an equal opportunity employer. Please do not send unsolicited resumes; we are not responsible for related fees.

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