Dealers Auto Auction of Chattanooga

20 jobs near Columbus, OH

Title Clerk

Hendersonville, TN · On-site

$15.25 - $19.25/hr

Determine negotiability of title document and assess for potential fraud. * Report any title discrepancies. * Resolve titling issues through interaction with customers, dealers and regulatory ...

Title Clerk

Hendersonville, TN · On-site

$15.25 - $19.50/hr

Determine negotiability of title document and assess for potential fraud. * Report any title discrepancies. * Resolve titling issues through interaction with customers, dealers and regulatory ...

Detailer

Panama City, FL · On-site

$13.50 - $16/hr

Perform thorough cleaning, washing, and detailing of vehicles, both interior and exterior. Apply polishing, waxing, and protective coatings to enhance the appearance of vehicles. Vacuum, shampoo, and ...

Detailer

Mobile, AL · On-site

$12.25 - $14.75/hr

Perform thorough cleaning, washing, and detailing of vehicles, both interior and exterior. Apply polishing, waxing, and protective coatings to enhance the appearance of vehicles. Vacuum, shampoo, and ...

Take care of customer, whether it be contractor or after sale customer * Repair vehicle properly and with safe techniques * Vehicle inspection against industry accepted standards * Minor shop duties ...

New

Take care of customer, whether it be contractor or after sale customer * Repair vehicle properly and with safe techniques * Vehicle inspection against industry accepted standards * Minor shop duties ...

Drivers are company representatives responsible for the safe operation of motorized vehicles, both automatic and manual transmissions. Proper operation may be done while transporting vehicles or ...

Driver

Johnson City, TN · On-site

$11 - $12/hr

Drivers are company representatives responsible for the safe operation of motorized vehicles, both automatic and manual transmissions. Proper operation may be done while transporting vehicles or ...

Technician I

Flowood, MS · On-site

$20 - $40/hr

Take care of customer, whether it be contractor or after sale customer * Repair vehicle properly and with safe techniques * Vehicle inspection against industry accepted standards * Minor shop duties ...

Driver

Mobile, AL · On-site

Notify lead driver/supervisor of vehicle problems. * Perform routine vehicle maintenance such as regulating tire press and adding gasoline, oil and water. * Running, maneuvering, navigating, or ...

Salesperson

Flowood, MS · On-site

$50K - $150K/yr

Keep abreast of incoming inventory, features, accessories, etc. and how they benefit the customer * Know and understand equity and values, and be able to explain depreciation to the customer

Porter

Birmingham, AL · On-site

$13.25 - $16.75/hr

Check in new vehicles, take photos of used car arrivals, and run errands. * Education : High school diploma or GED is typically required. * Licensing : A valid driver's license with a clean driving ...

General Sales Manager

Dealers Auto Auction Group

Birmingham, AL • On-site

Full-time

Posted 22 hours ago

Posted today


Dealers Auto Auction rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 18 rated auctioneers


Job description

Position Summary
The General Sales Manager (GSM) is responsible for the overall leadership, performance, and profitability of the dealership's sales operations. This role oversees new and used vehicle sales, F&I performance, sales staffing, training, inventory management, and customer experience. The GSM sets sales strategy, ensures compliance with all regulatory requirements, and drives revenue growth while maintaining high ethical and customer service standards. The GSM plays a critical role in setting sales strategy, managing people and processes, and directly contributing to deal structure, desking, and problem resolution.
Key Responsibilities
Sales Leadership & Strategy
  • Develop and execute sales strategies to achieve and exceed dealership sales volume, gross profit, and market share goals.
  • Analyze sales performance metrics and adjust strategies to improve results across new and used vehicle departments.
  • Establish pricing, desking, and negotiation standards to maximize profitability while remaining competitive.
  • Collaborate with the General Manager and Dealer Principal on forecasting, budgeting, and long-term growth initiatives.
Team Management & Development
  • Recruit, hire, train, coach, and retain high-performing Sales Managers, F&I Managers, and Sales Consultants.
  • Set clear performance expectations, conduct regular evaluations, and implement corrective action plans as needed.
  • Foster a performance-driven, ethical, and customer-focused sales culture.
  • Ensure all sales staff are trained on product knowledge, sales processes, compliance, and customer experience standards.
Inventory Management
  • Oversee new and used vehicle inventory levels, turn rates, aging, and mix to optimize profitability.
  • Coordinate with manufacturers, auctions, and vendors to source appropriate inventory.
  • Monitor vehicle reconditioning processes and timelines to ensure vehicles are frontline-ready.
  • Manage pricing strategies based on market conditions, inventory age, and demand.
Finance & Insurance (F&I) Oversight
  • Partner with F&I leadership to maximize per-vehicle revenue while ensuring compliance with all state and federal regulations.
  • Ensure ethical sales practices, transparent disclosures, and proper documentation.
  • Monitor F&I product penetration, chargebacks, and customer satisfaction.
Customer Experience & Satisfaction
  • Ensure a consistent, high-quality customer experience throughout the sales process.
  • Address and resolve escalated customer concerns or complaints promptly and professionally.
  • Monitor CSI, online reviews, and manufacturer satisfaction metrics; implement improvement plans as needed.
  • Promote repeat business and customer loyalty initiatives.
Compliance & Risk Management
  • Ensure compliance with all applicable laws and regulations, including FTC, state motor vehicle laws, privacy requirements, and fair lending standards.
  • Enforce dealership policies related to ADA, EEO, harassment prevention, and ethical conduct.
  • Partner with HR to address employee relations issues appropriately and confidentially.
  • Maintain accurate sales documentation and audit readiness.
Operational Collaboration
  • Work closely with Service, Parts, Marketing, and Accounting departments to align dealership operations.
  • Support marketing initiatives, promotions, and digital sales strategies.
  • Ensure accurate reporting of sales results, forecasts, and operational metrics.

#SUB26
Required Qualifications
  • Minimum of 5-10 years of progressive automotive sales management experience, including leadership at the sales manager level or higher.
  • Proven track record of meeting or exceeding sales and profitability goals.
  • Strong understanding of dealership operations, desking, inventory management, and F&I processes.
  • Demonstrated leadership, coaching, and team development skills.
  • Excellent communication, negotiation, and conflict-resolution abilities.
  • Working knowledge of state and federal automotive sales regulations.
Preferred Qualifications
  • Experience as a General Sales Manager or equivalent role in a franchised dealership.
  • Manufacturer certification(s) or OEM program experience.
  • Bachelor's degree in Business, Management, or a related field (preferred, not required).
  • Experience with CRM systems, DMS platforms, and digital retailing tools.
  • Established lender and auction relationships.
Key Competencies
  • Hands-on leadership and accountability
  • Financial discipline and analytical thinking
  • Ethical judgment and compliance awareness
  • Adaptability in a fast-paced environment
  • Strong negotiation and deal-structuring skills
  • Customer-centric mindset

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