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DEALER TECH

DEALER TECH

60 jobs near Columbus, OH

ATI

Sales Manager

Woburn, MA · On-site

Ideally you've sold automotive SaaS or dealer-tech solutions before -- you know how dealer service drives, tire chains, and fleet maintenance networks actually buy, and you have relationships and ...

ATI

Sales Manager

Woburn, MA · On-site

Ideally you've sold automotive SaaS or dealer-tech solutions before - you know how dealer service drives, tire chains, and fleet maintenance networks actually buy, and you have relationships and ...

Capital One

Senior Manager, Dealer Brand

Plano, TX · On-site

... tech and finance journey. This role requires a mix of omni-channel marketing expertise, proactive approach to becoming a subject matter expert in our dealer offerings, an understanding of B2B ...

Capital One

Senior Manager, Dealer Brand

Plano, TX · On-site

... tech and finance journey. This role requires a mix of omni-channel marketing expertise, proactive approach to becoming a subject matter expert in our dealer offerings, an understanding of B2B ...

Brandt

Area Manager of Product Support

Edmonton, AB · On-site

Instruct dealer tech on minor adjustments or installations as required based off Engineering approved modifications. * Make follow up calls. * Communicate directly with dealers, Territory Managers ...

Sames Motor Company Inc

IT SPECIALIST

Laredo, TX · On-site

As an IT Specialist , you will play an important role in supporting our dealership operations and employees across multiple locations. You'll work with everything from computers and networks to ...

PureCars

Demand Generation Specialist

Kansas City, MO · On-site +1

In this role, you'll translate our dealer technology into high-converting campaigns across email, paid, organic, and ABM channels for our largest dealer groups. Partnering closely with Sales ...

Sames Motor Company Inc

IT SPECIALIST

Laredo, TX · On-site

As an IT Specialist , you will play an important role in supporting our dealership operations and employees across multiple locations. You'll work with everything from computers and networks to ...

Sames Automotive Group

IT SPECIALIST

Laredo, TX · On-site

As an IT Specialist , you will play an important role in supporting our dealership operations and employees across multiple locations. You'll work with everything from computers and networks to ...

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IT Business Relationship Manager

NAVA Software Solutions

Houston, TX • On-site

Full-time

Re-posted 9 days ago

Job description

NAVA Software solutions is looking for a IT Business Relationship Manager
Details:
IT Business Relationship Manager
Location: Houston, TX - Hybrid
Duration: 12 months
Job Summary
IT Business Relationship Manager (BRM) under the direction of the IT Manager, Dealer Solutions is a highly skilled IT professional supporting Technology integrations for dealerships in the GST Region. The BRM is responsible for developing strong relationships in the dealership to ensure proper alignment and integration with GST and client's systems. The BRM requires the ability to escalate and prioritize issues effectively, influence dealers to adopt best business practices for Toyota dealer technology and collaborate with internal teams to implement enhancements and deliver effective training programs.
Essential Functions
  • Develop and maintain a functional understanding of all dealer IT solutions provided by GST and TMNA.
  • Stay abreast of technological advancements and updates within the automotive industry.
  • Establish and cultivate strong relationships with dealer leadership to understand their unique IT needs.
  • Forge a strong partnership with GST Field Operations to support dealers.
  • Act as a key contact for dealers regarding GST and TMNA IT solutions and services.
  • Ability to problem solve with Dealers based on available technology configuration and unique business processes.
  • Identify, escalate, and prioritize IT issues impacting dealers, ensuring timely resolution by collaborating with GST and TMNA teams.
  • Communicate effectively with internal and external stakeholders to manage expectations and provide status updates.
  • Collaborate with Field operations to develop and deliver effective training programs on new technologies and launches.
  • Ensure dealers are well-prepared and trained to maximize the benefits of new IT solutions.
  • Inform and collaborate with dealers to implement best business practices for Toyota dealer technology.
  • Provide guidance and support to dealers in optimizing their use of IT solutions for improved efficiency and customer satisfaction.
  • Solicit and compile feedback from dealers to continuously improve Technology solutions.
  • Work closely with internal teams to recommend and prioritize enhancements that align with dealer needs and improve customer experience.
  • Other duties may be assigned.

Other qualifications:
  • Proven experience in IT solutions, preferably in the automotive industry.
  • Strong communication and interpersonal skills to build and maintain relationships.
  • Ability to analyze and prioritize issues, providing effective solutions in a fast-paced environment.
  • Demonstrated ability to influence and guide stakeholders towards best business practices.
  • Familiarity with GST and TMNA dealer IT solutions is a plus.

Additional Soft Skills:
  • Strong interpersonal skills; promoting healthy relationships and team dynamics.
  • Strong capability to plan and align work with regards to a sense of urgency and priority.
  • Strong capability to provide Business Insight.
  • Strong ability to influence organizational stakeholders.
  • A problem-solving attitude that can adapt to varying timelines.

Qualifications
Education and Experience requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field; plus 5-8 years of experience in Computer Science, MIS, or other business discipline, or equivalent combination of education and experience.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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