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Dave &Amp

60 jobs near Columbus, OH

Dave Carter & Associates, Inc.

Customer Service

Goshen, IN

$14.25 - $19.25/hr

x elementToProof"'> x elementToProof"'> Customer Service x elementToProof"'>At Dave Carter amp; Associates, we don't just distribute products--we build relationships. As a national leader serving ...

Dave Carter & Associates, Inc.

Receptionist

Goshen, IN · On-site

$20 - $22/hr

Dave Carter amp; Associates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race ...

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Customer Service

Customer Service

Dave Carter & Associates, Inc.

Goshen, IN

$14.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Customer Service
At Dave Carter amp; Associates, we don’t just distribute products—we build relationships. As a national leader serving industries like RV, modular housing, and specialty vehicles, we pride ourselves on delivering exceptional service and expertise.
Now, we’re looking for a Customer Service Representative who enjoys solving problems, helping customers, and being part of a supportive, team-focused environment.
Why You’ll Love Working Here
  • Stable, growing company with a strong reputation
  • Supportive team that values collaboration and communication
  • Opportunity to learn technical products and grow your skillset
  • Work that’s meaningful—helping customers find real solutions
What You’ll Do
As a key point of contact, you’ll help customers, dealers, and partners resolve product-related questions and concerns.
Day-to-day, you will:
  • Answer customer inquiries via phone, email, and chat
  • Troubleshoot product issues and provide solutions (first-call resolution is the goal!)
  • Explain product features, warranty details, and service options
  • Document interactions in our system (Freshdesk) for accurate follow-up
  • Partner with internal teams to resolve more complex issues
  • Identify trends in customer concerns and suggest improvements
  • Stay up to date on products, policies, and procedures
What We’re Looking For
  • 2–3 years of customer service experience
  • Strong communication skills (written + verbal)
  • Basic understanding of electrical/voltage concepts (helpful for troubleshooting)
  • Organized, detail-oriented, and able to multitask
  • Comfortable working in a fast-paced, metrics-driven environment
  • Basic understanding of how warranty works
  • Familiarity with aftermarket customers
Bonus Points If You Have
  • Experience in the RV or related industries
  • Proficiency with Microsoft Office (Excel, Word, Teams)
  • Strong problem-solving skills and a “figure it out” mindset
Schedule amp; Work Environment
  • Monday–Friday
  • Occasional flexibility needed (early mornings, evenings, or weekends)
  • Office-based role with light physical activity
  • Occasional travel for training or industry events
About Us
Founded in 1978, Dave Carter amp; Associates has grown into a national distributor with 11 locations across the U.S. and Canada. With the recent addition of Thetford’s industry-leading product lines, we continue to expand and innovate in the markets we serve.
We believe our people are our greatest asset, and we’re committed to building a culture focused on service, growth, and strong relationships.
What Else You Should Know
  • Must be authorized to work in the U.S. (no sponsorship available)
  • DCA is an Equal Opportunity Employer
If you’re someone who enjoys helping people, solving problems, and being part of a team that values what you bring—we’d love to hear from you. Apply today!
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Vision insurance
Work Location: In person

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