Databricks

Databricks

61 jobs near Columbus, OH

Technical Account Manager

San Francisco, CA ยท On-site

$220K - $280K/yr

... Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels ... About the Role We're looking to hire a Technical Account Manager to own the enterprise customer ...

... Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels ... About the Role We're looking to hire a Technical Account Manager to own the enterprise customer ...

Technical Account Manager

Dover, NH ยท On-site

$135K/yr

This role blends Technical Account Management with Technical Project Management and is ideal for someone who enjoys owning client relationships while driving successful technical delivery. Key ...

They are seeking a Technical Account Manager who will serve as a technical advisor and architect ... at Databricks, Principal SA at Snowflake/Confluent, or Customer Engineer at a top data platform ...

They are seeking a Technical Account Manager who will serve as a technical advisor and architect ... at Databricks, Principal SA at Snowflake/Confluent, or Customer Engineer at a top data platform ...

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS-an established technology services ...

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS--an established technology services ...

Technical Account Manager

Lehi, UT ยท Hybrid

$39.44 - $49.30/hr

Technical Account Manager Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Technical Account Manager

Lehi, UT ยท On-site

$39.44 - $49.30/hr

Technical Account Manager Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

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Technical Account Manager

Cartesia

San Francisco, CA โ€ข On-site

$220K - $280K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

About Cartesia
Our mission is to architect AI that learns from and interacts with the world like humans do.
We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.
We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.
About the Role
We're looking to hire a Technical Account Manager to own the enterprise customer technical relationship from signed contract through production and beyond. As a key member of our early GTM team, you'll drive customers to go-live, keep them healthy, and grow their usage over time- scoping problems, removing blockers, bringing the right people, and driving to conclusion.
Your Impact
  • Own the full post-sale technical relationship for a book of enterprise accounts, from pre-go-live scoping through post-launch stabilization and expansion.
  • Drive customers to go-live with urgency and precision: define success criteria with senior technical stakeholders, design implementation strategy per customer, run daily standups and 30/60/90 onboarding reviews, and project manage the rollout end-to-end.
  • Independently triage customer technical issues - distinguishing product bugs, integration failures, and customer-side misconfigurations - and route to the right internal owner on the first try.
  • Lead FDEs through implementation: set direction, manage scope, and serve as the primary technical counterpart for the customer, not a project manager with a spreadsheet.
  • Translate customer needs into crisp internal documentation like clear bug reports, feature requests with full context, and scope change docs, not vague Slack threads.
  • Monitor account health proactively, identify at-risk customers before problems escalate, and drive consumption and usage growth across the book.
  • Surface expansion opportunities to AMs with specific context. Flag upsell-ready accounts, build the handoff, and understand the revenue connection between customer health and growth.
  • Build the TAM playbook as a byproduct of execution: 30/60/90 framework, escalation paths, go-live checklists, and technical champion management.
  • Partner with Product and Engineering as the voice of the customer - turn customer pain into platform improvements and close the feedback loop.

What You Bring
  • 6+ years of experience in technical account management, customer success, solutions engineering, or a related customer-facing technical role at a high-growth B2B company
  • Genuinely technical: can read API docs, understand system architecture, triage integration issues, and hold a real conversation with an engineer
  • Proven ability to manage a complex multi-stakeholder book simultaneously: know which fires to fight and which to watch, with prioritization judgment over process compliance
  • Strong project management instincts without being a "project manager" - can run a complex implementation end-to-end and keep 15 accounts moving at once
  • Excellent problem scoper: hears "it's broken" and turns it into a clear problem statement, routes it correctly on the first try, and drives to resolution
  • Strong communicator across altitudes - can run a daily standup with engineers and a QBR with a VP without losing substance in either direction
  • Commercially aware: sees the connection between customer health and revenue growth and actively drives consumption, retention, and expansion - not just satisfaction
  • High ownership, high autonomy: comfortable making decisions without asking permission and being accountable for customer outcomes
  • Fluent with AI agents and tools to manage account load, automate status tracking, and focus time on judgment-intensive work

Nice-To-Haves
  • Experience in voice AI, real-time audio/video, or telephony infrastructure
  • Background where technical account management was a revenue-driving function, not a support function
  • Infrastructure, developer tools, or API-first product experience
  • Experience scaling from Series A/B through growth stage and adapting the customer motion as the business evolves.

Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire.
More Details
In-office policy: We're an in-person team based out of offices in S San Francisco, GB London and I Bangalore. We love being in the office, hanging out together, and learning from each other every day.
Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.
We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don't sacrifice quality or design along the way.
We support each other. We have an open & inclusive culture that's focused on giving everyone the resources they need to succeed.
Our Benefits (US Employees Only)
Compensation Competitive base salary alongside attractive equity package.
Health Insurance Fully covered medical insurance along with dental and vision for you and your family.
Parental Leave 9 weeks paternity & 12 weeks maternity leave
401(k)
Commuter Allowance A monthly stipend to help you get to and from the office.
Flexible PTO Take as much time as you need to recharge your batteries.
Meals & Snacks Lunch, dinner and plenty of snacks, provided daily.
Your own personal Yoshi
Our Commitment to Equal Opportunity
Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.