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Dfw Humane Society

Dfw Humane Society

3 jobs near Columbus, OH

Animal Care and Client Services Technician

DFW Humane Society

Irving, TX • On-site

$16 - $17/hr

Full-time

Posted 4 days ago

Job description

Position Summary: 

Responsible for animal care and client services 
Essential Duties and Functions: 

 
Animal Care 
•               Provide adequate food and water to shelter animals daily 
•               Monitor animals and immediately report health or behavior abnormalities to supervisor 
•               Participate in stress and disease reduction efforts through purposeful and compassionate handling and 
            placement of animals in the shelter environment 
•               Perform animal bathing and basic grooming 
•               Assist with animal intake, evaluation, and treatment 
•               Create and maintain necessary animal records, perform data entry
•               Ability to drive pets to and from the vet/events
 
Facility Care 
•               Follow established disease control protocols to daily clean, disinfect, and maintain shelter kennels and general     
        area          
•               Operate laundry and dishwashing equipment 
•               Restock cleaning areas with supplies and equipment 
•               Maintain equipment in working condition, report equipment or supply needs to supervisor 
•               Maintain work and general areas in an organized manner 
 
People Care: 
•               Cultivate positive client ,volunteer and coworker relations through professional, courteous, and educational 
            interactions 
•               Assist clients with animal adoption process; facilitates client/animal interactions to insure a safe and pleasant 
            experience 
·             Process adoptions using shelter software (petpoint)
·             Answer adoption requests and questions through email responses.
•               Practice and encourage the humane treatment of animals 
•               Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services, 
            programs, and events 
•               Promote donation and giving opportunities as appropriate 
•               Work cooperatively with all volunteers, recognizing the talent and commitment they bring to the Society 
 
Safety: 
•               Ensure a safe work environment; following all safety guidelines, including PPE, and modeling safe work practice 
•               Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal,             or the organization at risk 
 
Physical Requirements and Work Environment: 
•               Work is performed in a kennel/shelter setting and outdoors 
•               Frequent bending, reaching, kneeling, climbing stairs, walking and, standing on feet 8­-10 hours per day while 
            performing job functions 
•               Exposure to disinfectant solutions when cleaning 
•               Exposure to various weather conditions when working outdoors 
•               Subject to animal bites and scratches while handling animals of questionable temperament 
•               Occasional lifting of up to 50 pounds with reasonable accommodations 
•               Consistently exposed to animals and animal allergens under conditions with limited alterations available 
•               Tetanus inoculation is recommended 
 
Reporting Relationships and Contacts: 
•               Reports to Operations Supervisor/Operations Manager
•               Mentors and monitors volunteers/community service workers 
 
Qualifications (Required): 
•               High school diploma or equivalent 
•               Customer service experience 
•               Available to work weekends, holiday shifts, and overtime as needed
•               Driver’s License with a good driving record
 
Knowledge, Skills, and Abilities: 
•               Commitment to the mission, values, goals, and success of DFW Humane Society
•               Highly motivated, out­going, polite, and professional manner 
•               Team player, able to work in a fast-­pace environment and multi-task
•               Compassion for animals, comfortable working in the shelter environment and willing to accommodate animals in 
            the work place 
•               Knowledge of animal breeds and behavior helpful 
•               Computer skills in a Windows environment 
•               Ability to learn various computer programs including our shelter software (petpoint)
•               Good writing and verbal communication skills
 
 
This job description reflects the assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.