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Description:

Residential Coach – Crossroads Community, Inc.

At Crossroads Community, Inc. (CCI), we are committed to integrity, compassion, and delivering high-quality behavioral health services. Since 1983, CCI has served individuals across Maryland's five Mid-Shore counties, becoming a nonprofit organization in 1984. Our mission is to empower individuals with behavioral health needs by teaching essential life skills, connecting them with community resources, and supporting their journey toward recovery and independent, fulfilling lives.

We believe our employees are the foundation of our success. Through strong leadership, teamwork, and professional development, we foster a supportive work environment where staff are encouraged to grow while making a meaningful difference in the lives of those we serve.

As a Residential Coach, you will play a vital role in helping clients develop the skills and confidence needed to achieve greater independence. Working directly with individuals living with serious mental health conditions, you will provide guidance and encouragement in areas such as daily living skills, medication self-management, personal wellness, self-care, and community participation. Your support will help clients build practical tools to overcome challenges and achieve their personal recovery goals.

Whether you are a current college student, recent graduate, or someone looking to begin or expand a career in behavioral health, CCI offers flexible scheduling and valuable hands-on experience in a rewarding field. If you are compassionate, motivated to help others, and passionate about making a positive impact, we encourage you to join our team.

Position Highlights

• Full-time and part-time opportunities available.
• Overnight Required.
• Overnight staff are compensated for the entire shift, including designated sleep time, while remaining available to assist clients as needed.
• Enjoy four days off each week, providing an excellent work-life balance.
• Overtime opportunities may be available.
• Positions are available in Cambridge, Centreville, and Chestertown, Maryland.

Full-Time Benefits

• Supportive, team-oriented work environment.
• Employer-paid employee health insurance premiums, with affordable dental, vision, and supplemental insurance options.
• 403(b) retirement plan with employer contributions after two years of employment.
• Tuition assistance, ongoing training, and professional development opportunities.
• Competitive paid time off package, including vacation, sick leave, personal days, training days, and paid holidays, with vacation benefits increasing based on years of service.

Requirements:

Requirements

HS Diploma or equivalent and the desire to help individuals with behavioral health needs.

Valid driver’s license and clean driving record to support insurability by the agency’s insurance carrier.

Work related use of a vehicle carrying minimum of 100/300/50 liability insurance.

Pass the agency’s background check.