ZipRecruiter

Log In

Co Op City

60 jobs near Columbus, OH

Apple Bank

Supervisory Teller- Co-op City

New York, NY · On-site

$21 - $27.75/hr

Bronx, NY (Co-op City) Range: $21.00/hr - $27.75/hr The Supervisory Teller, under limited supervision, is responsible for performing the duties of a Teller, as well as overseeing the work of the ...

Apple Bank

Supervisory Teller- Co-op City

Bronx, NY · On-site

$21 - $27.75/hr

Bronx, NY (Co-op City) Range: $21.00/hr - $27.75/hr The Supervisory Teller, under limited supervision, is responsible for performing the duties of a Teller, as well as overseeing the work of the ...

Spyglassops

Director of Operations

Bronx, NY · On-site

WHO WE ARE Co-op City Tire & Auto is a Bronx landmark. We operate an 8,800 square foot facility with 11 service bays on a corridor that carries roughly 35,000 vehicles past our door every day. We ...

Apple Bank

$28.50/hr

Bronx, New York Salary range: $28.50/hr -$38.47/hr The Operations Supervisor leads the day-to-day activities of the branch Teller-Unit, modeling the highest level of customer service, while ...

Spyglassops

Director of Operations

Bronx, NY · On-site

WHO WE ARE Co-op City Tire & Auto is a Bronx landmark. We operate an 8,800 square foot facility with 11 service bays on a corridor that carries roughly 35,000 vehicles past our door every day. We ...

Spyglassops

Director of Operations

Bronx, NY

$80K - $100K/yr

WHO WE ARE Co-op City Tire & Auto is a Bronx landmark. We operate an 8,800 square foot facility with 11 service bays on a corridor that carries roughly 35,000 vehicles past our door every day. We ...

Ifmaboston

Director Career and Co-Op

Franklin, TN · On-site

The college was seeded in 1791 with funds from the estate of Benjamin Franklin given to the City of ... The Director of Career and Co-op leads employer engagement efforts for automotive tech, ...

City of Ames

Power Plant Engineering Co-op

Ames, IA

$24.72/hr

General Information The City of Ames Electric Department has an exciting opportunity for Engineering Co-Op positions to support the City of Ames Power Plant. Expected dates of employment to be ...

City of Ames, IA

Power Plant Engineering Co-op

Ames, IA · On-site

$24.72/hr

General Information The City of Ames Electric Department has an exciting opportunity for Engineering Co-Op positions to support the City of Ames Power Plant! Expected dates of employment to be ...

City of Akron

Engineering Co-op

Akron, OH

$22.26/hr

... co-op program. An employee in this class performs work in support of professional civil engineering ... The City benefits from the creativity and innovation that results when people with different ...

Co op

Temporary Pharmacist

Prince Albert, SK · On-site

Lake Country Co-op invites applications for the position of Temporary Full-Time Pharmacist from ... The City of Prince Albert has several parks and recreational activities as well. From Little Red ...

Co op

Pharmacist

Prince Albert, SK · On-site

Lake Country Co-op invites applications for the position of Full-Time Pharmacist at our Marketplace ... The City of Prince Albert has several parks and recreational activities as well. From Little Red ...

next page

Showing results 1-20

Supervisory Teller- Co-op City

New York, NY • On-site

Apple Bank
Finance and Insurance • 1 - 5K employees
Learn more about Apple Bankexternal

$21 - $27.75/hr

Full-time

Re-posted 20 days ago

Key responsibilities

  • Supervise the day-to-day operations of the Teller line, delegate work assignments, and monitor staff performance.

  • Process a range of transactions including check cashing, large withdrawals, deposits, and loan payments, ensuring compliance with policies.

  • Identify and resolve customer service issues, provide guidance on bank products and services, and promote sales opportunities.

Job description

Bronx, NY (Co-op City)
Range: $21.00/hr - $27.75/hr
The Supervisory Teller, under limited supervision, is responsible for performing the duties of a Teller, as well as overseeing the work of the Teller Line, ensuring the operational effectiveness of the unit and the deliverance of exceptional customer service at each point of contact. The incumbent delegates and monitors work assignments, trains new hires, provides guidance and coaching to staff and assists in the daily workflow. The Supervisory Teller resolves customer service issues, offers advice to clients regarding Apple Bank products and services, and refers them to the appropriate branch colleague to provide suitable financial solutions.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Supervise the day-to-day operations of the Teller line by delegating and monitoring work assignments; provide necessary resources that allow Tellers to develop the knowledge and skills necessary to be successful in their positions.
  • Provide technical guidance to staff regarding customer service, operating, and regulatory procedures.
  • Cross train Teller staff to assist in additional tasks.
  • Ensure that exceptional customer service is being delivered at all times by coaching and motivating Tellers to identify opportunities that enhance client relationships.
  • Process transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures; interact with customers in a courteous and professional manner.
  • Identify and resolve customer service issues and troubleshoot complex problems, engaging branch management when necessary.
  • Utilize advanced knowledge of Apple Bank products and services to effectively assist customer.
  • Identify sales opportunities, promote Bank products/services by directing customers to the appropriate colleague within the branch, meeting assigned referral goals.
  • Ensure compliance with operational controls, including legal, corporate, and regulatory procedures to minimize risk and protect the financial well-being of client; safeguard assigned cash and negotiable instruments.
  • Maintain responsibility for cash drawer and follow proper balancing procedures; assist with daily proof.
  • Act as a key security agent within branch and must be knowledgeable of Bank's hold-up procedures.
  • Assist with the daily ATM proof.
  • Conduct monthly audits of the cash available to Tellers and maintain branch logs.
  • Assist with the opening and closing of the bank vault.
  • Schedule Teller breaks and assist in preparing work schedules.

SKILLS, EDUCATION, & EXPERIENCE

  • High school diploma or GED required.
  • 2+ years of experience required in Teller position; previous supervisory experience helpful.
  • Excellent interpersonal and communication skills (verbal + written) with ability to clearly communicate and explain policies, procedures and banking floor products/services to Tellers and customers.
  • Ability to train, motivate, counsel, and develop staff, as well as assist Tellers and provide transaction approvals when necessary.
  • Display a thorough knowledge of all banking floor products/services.
  • Display courteous and friendly behavior.
  • Basic math skills and computer skills required.
  • Detail oriented and ability to multitask effectively.
  • Display sound judgment and discretion when utilizing confidential information.
  • Must be able to work weekends/extended hours and at neighboring branch locations when necessary.
  • Mandatory training may require occasional travel.
  • Ability to stand for extended periods of time.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Apply