Morning Dispatcher / Customer Service Representative
City Express, Inc. – Marietta, GA
City Express, Inc., a growing transportation and logistics company serving healthcare, commercial, and time-critical delivery clients throughout Georgia, is seeking a dependable and organized Morning Dispatcher to join our team.
Schedule:
Monday – Friday
7:00 AM – 3:00 PM
Compensation:
- $16.50/hour (entry level, no dispatch experience required)
- Up to $18.00/hour (for candidates with relevant dispatch or logistics experience)
Responsibilities:
- Coordinate and dispatch drivers for scheduled and on-demand deliveries
- Communicate with customers regarding delivery status and service requests
- Monitor routes and ensure timely completion of deliveries
- Enter and update delivery information in dispatch software
- Resolve delivery issues and provide excellent customer service
- Communicate effectively with drivers, customers, and management
- Assist with administrative and operational tasks as needed
Qualifications:
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Ability to work in a fast-paced environment
- Basic computer skills (Microsoft Office, email, data entry)
- Dispatch, logistics, transportation, or customer service experience preferred but not required
- Ability to remain calm and professional under pressure
- Reliable transportation and punctual attendance