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Calumet

42 jobs near Columbus, OH

calumet

Laboratory Technician

Dickinson, TX

$16 - $21.25/hr

Pour Point * (Calumet Packaging Only) -High Temp High Shear * (Royal Purple Only) * Log samples into LIMS * Report data accurately and in a timely fashion * Approve Production, Bulk, and Blend ...

calumet

Laboratory Technician

Shreveport, LA · On-site

$18.75 - $25/hr

Pour Point * (Calumet Packaging Only) -High Temp High Shear * (Royal Purple Only) * Log samples into LIMS * Report data accurately and in a timely fashion * Approve Production, Bulk, and Blend ...

calumet

Senior Process Engineer

Shreveport, LA · On-site

$103K - $133K/yr

Provide technical support and build/maintain internal partnering relationships with other refinery departments such as Operations, Maintenance, Environmental, Safety, as well as across Calumet ...

calumet

Process Engineer

Karns City, PA

Conducts daily unit health monitoring consistent with Calumet Expectations * Performs engineering calculations (i.e., mass balances, energy balances, conversion calculations) to optimize equipment ...

calumet

IT Specialist

Cotton Valley, LA · On-site

Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

Calumet, Inc.

$120 - $180/hr

At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are ...

Calumet, Inc.

Senior Process Engineer

Shreveport, LA · On-site

$120 - $180/hr

At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are ...

calumet

Maintenance I (SPLA)

Shreveport, LA · On-site

Applicant must be capable of passing welding qualification tests in the 6G position per Calumet Welder Qualification Procedures * Ability to operate all moving equipment (forklifts, manlifts, all ...

Calumet, Inc

Electrical Engineer

Shreveport, LA · On-site

$75 - $95/hr

At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are ...

calumet

Inspector Sr.

Shreveport, LA · On-site

Develop and maintain records in support of Calumet Welding procedures. * Ensure that welder qualifications are current for techniques employed. * Review design/fabrication drawings and perform ...

calumet

Electrical Engineer

Shreveport, LA · On-site

Ensures all work is performed safely and in accordance with all Calumet procedures. * Drives reliability efforts by providing technical assistance in resolving equipment design, operation, and ...

calumet

Project Manager

Shreveport, LA · On-site

Practical understanding of all phases of the Calumet PMG project delivery process * Prepare bid packages and equipment inquiries and leads evaluation and selection process * Control expenditures ...

calumet

Warehouse Team Leader

Shreveport, LA · On-site

$18 - $23/hr

Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

calumet

Blending Team Member

Shreveport, LA

$17.75 - $21.75/hr

Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

calumet

General Laborer

Karns City, PA · On-site

$15.50 - $19.25/hr

Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

calumet

Warehouse Team Member

Shreveport, LA · On-site

$15 - $18.75/hr

Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

New

Calumet, Inc.

Senior Financial Analyst

Indianapolis, IN · On-site

$90 - $120/hr

At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are ...

Calumet, Inc.

Marketing Manager

Indianapolis, IN · On-site

Marketing Manager At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and ...

calumet

Warehouse Team Member

Shreveport, LA · On-site

$15 - $18.75/hr

Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

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Customer Service Account Representative

calumet

Indianapolis, IN • Hybrid

$15.25 - $20.75/hr

Full-time

Re-posted 27 days ago

Job description

PURPOSE:

The Customer Service Account Representative provides front line support for Order Entry and Order Management. This position is responsible for utilizing the Company’s business systems to ensure effective order fulfillment. This role will interact directly with Calumet customers, Sales personnel, Plant personnel, Accounting, Credit, Pricing and Transportation team members.

KEY OBJECTIVES AND RESPONSIBILITIES:

  • Responsible for timely and accurate order entry and supporting effective order fulfillment.
  • Processes sales orders received from customers. Regularly monitors activity through order delivery.
  • Follow-up with customers as needed to validate/confirm purchase order questions.
  • Monitors open orders and notifies internal business partners and/or external customers for updates regarding activity.
  • Regularly communicates with customers, company locations, customers, and vendors to ensure ongoing customer satisfaction.
  • Serves as a customer advocate - brings “voice of customer” insights that allow for an improved customer experience.
  • Investigates and resolves customer issues for corrective and preventive action.
  • Represents Calumet in a professional manner and creates strong partnerships through exemplary customer support.
  • Provides administrative support to department as needed.
  • Other tasks as assigned.

REQUIRED EDUCATION/EXPERIENCES:

  • High school diploma or GED.
  • 1+ years of related customer support and/or order entry experience.
  • Experience with ERP systems (e.g., SAP) is preferred.
  • Proficient computer skills with demonstrated experience in the Microsoft office suite.
  • Hybrid work schedule with 4 days in-office weekly; Wednesdays mandatory

COMPETENCIES:

  • Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, & Excellence.
  • Attention to Detail – Able to focus on all areas of a project or task, no matter how small, reviews work thoroughly and produces work free of errors.
  • Change Management - Demonstrates openness to new situations. Contributes with ideas and innovative approaches to enhance work processes and procedures. Embraces changes when presented with them.
  • Communication - Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to, understand the perspectives of others, and proposes solutions; provides timely follow-up.
  • Drive – Positive energy, ambitious, courageous, flexible but decisive, with the ability to take on continuous and complex business challenges in a fast-paced environment.  Persistence to drive to solutions despite obstacles and/or competing priorities.
  • Emotional Maturity – Ability to withstand pressure and manage emotions effectively to create the right effect on people and organization.
  • Ethics & Integrity – High degree of personal integrity in all business dealings.
  • Functional Skill – General awareness, exposure, and understanding across customer service responsibilities
  • Judgment/Decision-Making – Smart, with the ability to think through issues and make wise decisions.
  • Organization & Planning – Highly organized with the ability to manage multiple projects and assignments in a rapidly changing environment while meeting critical deadlines

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