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Clinician (Behavioral Health)

Join Us in this Amazing Opportunity

The Team You'll Join

We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all.

More About the Opportunity

We are hoping you will join us as a Clinician (Behavioral Health) and help shape the future of healthcare where you'll be an integral part of our Behavioral Health team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Telework.

If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum.

The Clinician (Behavioral Health) will be responsible for completing telephonic behavioral health screenings and determining member behavioral health level of care needs, which includes telephonic behavioral health crisis intervention, higher level of care referrals and coordination of care between physical and behavioral health. You will also coordinate activities between staff, contracted providers, health networks and IPAs by providing guidance and support as appropriate for CalOptima Health Medi-Cal, OneCare or Covered CA members. Together, we are building a stronger, more equitable health system.

Your Contributions To the Team:

- 85% - Clinical Support

- Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity, and accountability.

- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.

- Completes telephonic behavioral health screenings and triages for members with behavioral health needs.

- Coordinates referrals to services and providers for members who may need additional behavioral health support.

- Coordinates and collaborates between behavioral health providers, health networks, IPAs and CalOptima Health departments for problem resolution and service integration, including providing consultations on resolving complex case management issues and serving on the treatment team.

- Educates CalOptima Health staff, health networks, IPAs, providers and members on behavioral health issues and available resources.

- 10% - Administrative Support

- Participates in bi-weekly clinical team meetings.

- Supports members in navigating the behavioral health systems of care.

- Builds and maintains relationships with the County Behavioral Health Plan, providers, health networks, IPAs, community-based organizations and other key stakeholders.

- 5% - Other

- Completes other projects and duties as assigned.

Do You Have What the Role Requires?

- Master's degree in social work, clinical psychology, marriage and family therapy or related field PLUS 2 years of behavioral health clinical experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.

You'll Stand Out More If You Possess the Following:

- 1 year of call center experience.

- 1 year of managed care experience.

- Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese).

What the Regulatory Agencies Need You to Possess?

- Current unrestricted California License required: Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist (PhD, PsyD).

Your Knowledge & Abilities to Bring to this Role:

- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.

- Work independently and exercise sound judgment.

- Communicate clearly and concisely, both orally and in writing.

- Work a flexible schedule; available to participate in evening and weekend events.

- Organize, be analytical, problem-solve and possess project management skills.

- Work in a fast-paced environment and in an efficient manner.

- Manage multiple projects and identify opportunities for internal and external collaboration.

- Motivate and lead multi-program teams and external committees/coalitions.

- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Your Physical Requirements (With or Without Accommodations):

- Ability to visually read information from computer screens, forms and other printed materials and information.

- Ability to speak (enunciate) clearly in conversation and general communication.

- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.

- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.

- Lifting and moving objects, patients and/or equipment 10 to 25 pounds

Ways We Are Here For You

- You'll enjoy competitive compensation for this role.

- Our current hiring range is: Pay Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582).

- The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors.

- This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**)

- CalPERS pension program and additional retirement packages.

- Additional benefits and perks including:

- A generous PTO program

- A quality work life balance

- Various wellness programs

- Tuition Reimbursement

- Professional development opportunities

- Career development opportunities

- Flexible scheduling

- And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.

Our Work Environment:

If located at the 500, 505 Building or a remote work location:

- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.

- There are no harmful environmental conditions present for this job.

- The noise level in this work environment is usually moderate.

If located at PACE:

- Work is typically indoors in a clinical setting serving the frail and elderly.

- There may be harmful or hazardous environmental conditions present for this job.

- The noise level in this work environment is usually moderate to loud.

If located in the Community:

- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.

- Employee will occasionally work outdoors in varied temperatures.

- There may be harmful or hazardous environmental conditions present for this job.

- The noise level in this work environment is usually moderate to loud.

Why Join Us?

We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare.

What's Your Next Step?

All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is September 22, 2026 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the