CSN Collision Centres

8 jobs near Columbus, OH

Autobody CSR

Bremerton, WA ยท On-site

$17.25 - $23.25/hr

Autobody Customer Service Representative CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first ...

Front Desk Receptionist

Canoga Park, CA ยท On-site

$15.75 - $20.25/hr

Front Desk Receptionist GAB Collision Center is seeking an experienced, customer-focused Front Desk Receptionist to be the welcoming face of our busy auto body shop. We take pride in our ...

Detailer/Car Washer

Escondido, CA ยท On-site

$15.75 - $18.75/hr

Detailer / Color Sand & Buffer Technician California Collision Factory in Escondido, CA is seeking a highly motivated individual to join our team as a Detailer / Color Sand & Buffer Technician. We ...

Autobody CSR

CSN Collision Centres

Bremerton, WA โ€ข On-site

$17.25 - $23.25/hr

Other

Posted 22 days ago


Job description

Autobody Customer Service Representative

CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers, providing exceptional service and support throughout the repair process. Our ideal candidate thrives in a fast-paced environment and can effectively communicate with clients, manage their expectations, and coordinate scheduling for repair services.

Key Responsibilities:

  • Greeting customers and providing them with information about our services.
  • Creating and maintaining repair orders, scheduling appointments, and ensuring timely communication with customers regarding the status of their repairs.
  • Handling customer inquiries and resolving issues promptly and professionally.
  • Collaborating with technicians and the management team to ensure quality repairs are completed on time.
  • Processing insurance claims and assisting customers with paperwork and necessary documentation.
  • Ensuring customer satisfaction by following up after service completion to confirm satisfaction and address any concerns.