Coastal Health Systems

Coastal believes in taking care of and investing our team. We provide competitive pay, starting at $25.18 per hour for a Paramedic, with 1% additional per year, for every year of work experience as a Paramedic, up to 10 years. The annual base for a Paramedic with Coastal averages $58,755 - $63,629 per year.

Shifts may be daytime, evenings, overnights, weekends, and holidays. We offer shift differential and overtime. Days worked are typically based on a rotating schedule, which may include alternating weekends, and may include built-in overtime. Part Time schedules may be available, we require an average of 72 hours per month for those in a Part Time status.

All employees receive a team of dedicated leadership professionals committed to helping you succeed. We offer training, coaching, and guidance, and support to all employees. We believe in assisting you to live your dream life!

In addition to base pay + time and half for all hours over 40 per week, all Operations employees receive shift differentials as follows:

• Overnight Weekdays 2300-0700 – Additional $4.00 per hour
• Weekend Days – Additional $4.50 per hour
• Weekend Overnights – Additional $5.00 per hour

Specific REQUIRED Qualifications:

• Current Florida Paramedic, EVOC, American Heart Association BCLS Certification required, ACLS required and PALS, PHTLS and AMLS preferred.
• Current Florida Driver License with driving record that meets company insurance requirements.
• Physically and mentally capable of operating an ambulance type vehicle

Do you believe that your job should be the MOST important thing in your life? We don’t believe that either. We prioritize the wellbeing of our people, and we believe that if we take care of our people, they will be able to take provide the best care to our patients.

ALL employees are eligible for:

• Company-paid gym membership (available to ALL employees)
• BetterHelp mental health and wellness services free! (available to ALL employees)
• Free Continuing education, including BCLS, ACLS, PALS and much more!
• 401k plan with company match (after eligibility period outlined in plan rules)

In addition to excellent pay, full time employees are eligible for:

• Medical/Dental/Vision insurance
• Company-paid Life Insurance, Short- and Long-Term Disability Insurance
• Additional life insurance and spouse/dependent insurance is available
• Accrued PTO (Paid Time Off)
• 10 Paid Holidays a year. Paid even if you are not scheduled to work.
• Tuition assistance and scholarships available

Do you have a strong desire to help people and serve the community? Do you enjoy working as part of a collaborative and cohesive team? Do you enjoy a challenging, fast-paced environment where every day is different and engaging? Do you enjoy interacting with people and providing high-quality care to patients?

Coastal Ambulance provides specialized ambulance transport in Florida and beyond. Our daily call volume includes, inter-facility SCT, ALS and BLS transports, stemming from pre-hospital healthcare and hospital to hospital facilities. We provide some pre-scheduled or same day appointments as well as critical care transports. Our Field Operations team consist of highly skilled medical professionals, working with every hospital and healthcare facility in Brevard County, and with hospitals and specialty facilities throughout the state. We are proud to have established a long-standing tradition of high quality service and care, and you will find many long-time employees on our team, with decades of experience and vast knowledge to share with you. Our team of First Responders, EMTs and Paramedics regularly work with patients that are clinically engaging offering our team the opportunity to utilize specialized skills beyond the level of most EMS providers.

For this role you will need:

• Excellent communication skills
• Meticulous attention to detail
• Adaptability to adjust to changing situations using critical thinking and sound judgment
• The ability to work calmly and professionally in fast-paced situations and in times of stress
• Top-notch interpersonal skills
• The ability to handle specialized ALS or BLS care, Specialty Care, and clinically challenging cases
• A desire to learn new things and expand your EMS skills to provide exceptional medical care
• A drive to help and care for those in need, providing compassionate care to all
• A commitment to being an integral part of a cohesive, solution-driven team working together to achieve positive outcomes
• The willingness to join a team that is committed to invest in you, your growth and career success.

************************

In-depth job description below:

SUMMARY: Responsible for providing basic life support, advanced life support and specialized medical care and transportation in accordance with all applicable laws, regulations and CHSB policies to patients. Responsible for the care and transport of patients to appropriate receiving facilities.

All Coastal team members are expected to portray a positive presence to the community that is reflective of the company’s values of positivity, inclusivity, and most importantly, making connections for LIFE!

DUTIES AND RESPONSIBILITIES:

• This position is required to maintain the highest standards of confidentiality in regards to electronic records and all forms of proprietary information. Work products and/or protected information will not be shared or otherwise transferred outside of the company without the prior expressed consent of the President/CEO.
• Responds to non-emergency and emergency calls calmly, efficiently, and promptly.
• Administers basic life support and advanced life support and specialized care to patients on scene and during transport in accordance with federal, state, and local laws and regulations.
• Assesses the nature and extent of injury or illness to establish and prioritize medical procedures.
• Effectively communicates with medical personnel and treatment facilities.
• Timely and through completion of patient care documentation, evaluations, and all other forms.
• Adheres to and follows all policies and procedures concerning safety and contamination of blood borne pathogens.
• Properly document each transport on the approved Patient Care Report.
• Handles telephone and radio communications professionally and efficiently with careful regard to the divulgence of information respecting confidentiality requests at all times.
• Assures that vehicles are in good working condition, are properly cleaned and stocked, have all necessary equipment and ensure this equipment is in good working order at all times.
• Maintains a safe and healthy workplace in accordance with all appropriate OSHA standards, company policies and standard operating procedures.
• Observes and complies strictly with all HIPAA policies and regulations.
• Performs other related duties as assigned by management.
• Regular and prompt attendance is required
• Aligns with organization mindset of Just Culture
• Works with the organization to meet the standards set forth in CAAS
• Presents professional appearance and demeanor.

SUPERVISORY RESPONSIBILITIES:

QUALIFICATIONS:

• High school diploma or general education degree (GED), or equivalent
• Current Florida Paramedic, EVOC, American Heart Association BCLS Certification required, ACLS required and PALS, PHTLS and AMLS preferred.
• Current Florida Driver License with driving record that meets company insurance requirements.
• Physically and mentally capable of operating an ambulance type vehicle
• Excellent verbal and written communication skills.
• Must be able to read/write/speak/understand English language fluently.
• 6 months of prior experience as a Paramedic preferred
• Standard/specialized office equipment and software programs related to office processes

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Dependability - Is consistently at work and on time; Follows instructions and responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits feedback to improve service; Responds to requests for service and assistance; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Communication - Speaks and writes clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Assesses own strengths and weaknesses; Pursues training and development opportunities; Shares expertise with others.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Prioritizes success of team; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequent prolonged periods of standing, sitting, walking
• Frequently required to squat/push and/or pull
• Specific vision abilities required for this job include; depth perception and ability to adjust focus; sufficient vision/hearing to meet motor vehicle licensing requirements.
• Frequently required to talk or hear
• Continually required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel and/or crawl
• Frequent exposure to outside weather conditions
• Frequent exposure to blood borne and airborne pathogens or infectious materials
• Frequently works near moving mechanical parts, fumes, airborne particles, or toxic chemicals
• The employee must frequently lift and/or move 100+ pounds unassisted
• The employee must frequently lift/move 250+ pounds with assistance
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• This position requires moderate exposure or risk to physical health and/or physical safety (e.g. hazardous material, heavy equipment, sharps)
• Use of Personal Protective Equipment (PPE) as required.
• Specialized equipment, machines, or vehicles used: ambulance vehicles, medical equipment, stretchers and other medical devices, computer, tablet, radio, cell phone.
• Coastal is a 24/7/365 operation. As a healthcare organization, any employee may be requested or required at times to work outside of their traditional ‘business hours’ as scheduled by management. This may include evenings, nights, weekends, holidays and/or man-made or natural disaster situations, such as hurricanes, tropical storms, or Mass Casualty Incidents (MCI).