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Residential Support Assistant

At CARC, we believe every person deserves safety, dignity, and meaningful support. The Residential Support Assistant helps make that possible by ensuring our homes stay fully staffed, responsive, and ready to deliver high-quality, person-centered care. If you want a role where your reliability directly strengthens the lives of others, this is a place to make a real impact.

What You’ll Do

• Staffing Coordination — Fill open shifts, respond to call-ins, and help maintain consistent coverage.
• Documentation & Communication — Record call-ins and staffing updates accurately.
• Data Management — Keep contact lists and staffing information updated in Humanity.
• Record Distribution — Prepare and share on-call and staffing reports with leadership.
• Emergency & Direct Care Support — Assist during emergencies and provide direct care when needed.
• Professionalism & Safety — Follow HIPAA, CARC policies, and safety procedures while maintaining positive relationships with residents and staff.

Minimum Qualifications

• Two years of residential, long-term care, or rehabilitation experience preferred
• High School Diploma or GED preferred
• Ability to read, write, and communicate effectively in English
• Ability to work nights, weekends, holidays, and respond to staffing needs outside traditional hours
• Valid New Mexico driver’s license meeting CARC insurance requirements
• Must pass background check, post-offer physical, TB screening, and drug/alcohol testing

Physical Requirements

These expectations help ensure you can safely support residents and respond during emergencies:

• Lift and move up to 50 lbs without help (for example: assisting a resident, moving equipment, or helping with transfers).
• Stand and walk for most of your shift with only short or occasional breaks.
• Bend, kneel, reach, and perform repetitive movements while helping residents or completing tasks.
• Use your hands for fine motor tasks like preparing meals, typing, or assisting with grooming.
• See and hear clearly enough to monitor residents, notice safety concerns, and communicate effectively.
• Travel between locations on the CARC campus, sometimes outdoors in varying weather.
• Minimal to moderate exposure to cleaning supplies, medical materials, or physical risk.

Why This Role Matters

Your work ensures residents receive uninterrupted support, staff feel backed by a reliable team, and CARC’s mission stays strong every day. This is a role for someone who thrives on responsibility, teamwork, and meaningful service.