C & R Repair Solutions

We are currently seeking seasonal independent contractors to join our team from March through October.

As a Customer Service Contractor, you will support clients by providing accurate product and service information, assisting with inquiries, and resolving technical issues in a timely and professional manner.

This is a seasonal contract opportunity with the potential to transition into a yearly, renegotiated agreement based on performance and business needs.

If you are detail-oriented, customer-focused, and comfortable troubleshooting technical concerns, we encourage you to apply.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update client records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Requirements:

• High School Diploma
• Some college coursework or professional experience in customer service or other related fields
• Organization, written, verbal, and communication skills
• Ability to prioritize and multitask
• Time management
• Positive and professional demeanor
• Problem solving

Technical Skills:

• CRM software
• Data entry
• Microsoft Office