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Buddoo & Associates Pc

4 jobs near Columbus, OH

Intake Specialist Personal Injury

Buddoo & Associates Pc

Tucker, GA • On-site

$20 - $30/hr

Full-time

Posted 18 days ago

Job description


We are a growing personal injury law firm focused on auto accident cases throughout Georgia. We are seeking an organized, detail-oriented Intake Specialist who can provide excellent client service while handling a high-volume, fast-paced environment.
This position is critical to creating a strong first impression for new clients and ensuring cases are opened accurately and efficiently.

Responsibilities
  •  Answer incoming calls and screen new potential cases 
  •  Conduct accurate and detailed client intakes and gather accident information 
  •  Open and organize files in case management software  Communicate with clients regarding next steps and treatment coordination 
  •  Follow up with auto insurance carriers and providers 
  •  Maintain organized notes, comments, and documentation 
  •  Work closely with attorneys, paralegals, and treatment staff 
  •  Assist with administrative and operational tasks as needed 
  •  Utilize AI-integrated tools and modern office technology to improve workflow efficiency and case organization 
Qualifications
  •  Prior law firm (plaintiff personal injury) experience preferred 
  •  Strong communication and phone skills 
  •  Heavy computer skills required 
  •  Ability to multitask and stay organized under pressure 
  •  Experience with Microsoft Office, Adobe, and case management systems preferred 
  •  Fast learner with attention to detail 
  •  Reliable, professional, and easy to work with 
  •  Ability to work independently and as part of a team 
Preferred Skills
  •  Experience handling high call volume 
  •  Knowledge of auto insurance claims and personal injury terminology 
  •  Familiarity with electronic records and document management 
  •  Strong follow-up and task management skills 
  •  Comfortable learning new software and automation systems
  • Bilingual is a plus
We appreciate those that are excited about this opportunity however please do not call or visit this location without an invitation.