Birmingham Lock & Key Incorpor

Position Summary

The Locksmith / Access Control Technician is responsible for installing, servicing, and maintaining mechanical locks, electronic access control systems, and related security hardware across residential, commercial, and institutional environments. This role supports company operations by ensuring all security devices function reliably, meet code and customer requirements, and are documented according to company standards.

Essential Duties and Responsibilities

• Install, service, and repair mechanical locks, key systems, and door hardware.

• Install, program, and maintain electronic access control systems, including card readers, electric strikes, maglocks, keypads, and controllers

• Run, terminate, and test low‐voltage cabling for access control and security hardware

• Configure system software, user permissions, schedules, and audit functions

• Perform site assessments to determine hardware, wiring, and system requirements

• Rekey, master‐key, and maintain keying systems according to company and customer policies

• Document all work performed, including wiring diagrams, device locations, programming notes, and parts used

• Maintain company tools, test equipment, and assigned vehicle in clean, serviceable condition

• Provide professional on‐site customer interaction consistent with company standards

• Participate in on‐call rotation or after‐hours work as assigned

• Protect confidential information, system credentials, and customer property at all times

• Customer Training for new system installs.

Required Qualifications

• Experience in locksmithing, access control installation, or a related technical trade

• Working knowledge of electronic access control hardware, low‐voltage wiring, and basic networking concepts

• Ability to read and interpret wiring diagrams, door schedules, and system layouts

• Familiarity with commercial door hardware: strikes, closers, hinges, exit devices, and storefront systems

• Valid driver’s license and ability to meet company driving standards

• Strong mechanical aptitude and troubleshooting ability

• Ability to work independently and follow established procedures

Professional Expectations

• Maintain a professional appearance consistent with company dress and safety policies

• Adhere to attendance, punctuality, and scheduling requirements

• Communicate clearly with customers, coworkers, and supervisors

• Follow all company policies regarding conduct, confidentiality, and security

• Represent the company positively during all customer interactions

Physical and Environmental Requirements

• Regular standing, bending, kneeling, and lifting up to 50 lbs

• Occasional handling of heavier equipment with assistance

• Work performed indoors and outdoors, including mechanical rooms, IT closets, and tight spaces

• Use of hand tools, power tools, meters, and low‐voltage installation equipment