Beth Black State Farm Agent

Part-Time Customer Service Representative

Are you looking for a part-time job with meaningful work and schedule flexibility? Our agency is currently seeking a part-time customer service representative. This role is ideal for parents of school aged children, as our flexible hours would allow you to both drop off and pick up children from school. While hours are flexible, they will be within our normal business hours of Monday - Friday, 9am-5pm. If a supportive and flexible environment where you can provide excellent customer service and feel valued sounds like a good fit for you, join our team! With a tenured, experienced group in a professional office building setting, we're committed to helping you succeed while making a difference for our clients.

As a customer service representative - state farm agent team member with Beth Black - state farm agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $20.00 - $25.00 per hour

We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Beth Black - State Farm Agent may be the right fit for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• We help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, business insurance, health insurance, and renters insurance.
• Our office is located in Melrose Park.
• I am a second generation state farm agent.
• I am a proud graduate of Northern Illinois University.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
• Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.