Chicago, IL · On-site
$107K - $127K/yr
Job Title Behavioral Health Account Management Leader In this position, you will play a crucial ... Identify, create and execute enhancements to customer service delivery which may include processes ...
Chicago, IL · On-site
$107K - $127K/yr
Job Title Behavioral Health Account Management Leader In this position, you will play a crucial ... Identify, create and execute enhancements to customer service delivery which may include processes ...
Hollywood, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Hollywood, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Pomona, CA · On-site
$23 - $26.50/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Pomona, CA · On-site
$23 - $26.50/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Pomona, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Pomona, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Hollywood, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Hollywood, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Pomona, CA · On-site
$23 - $26.50/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Pomona, CA · On-site
$23 - $26.50/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Los Angeles, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Los Angeles, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Los Angeles, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Los Angeles, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Pomona, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Pomona, CA · On-site
$24 - $26.40/hr
Job Purpose: - The Counselor I at Behavioral Health Services Inc is responsible for providing direct counseling services to clients, supporting their mental health and well-being. The role involves ...
Long Beach, CA · On-site
$20 - $24/hr
Job Purpose: - The Certified Peer Support Specialist at Behavioral Health Services Inc. is dedicated to providing empathetic and effective support to individuals navigating mental health and ...
Long Beach, CA · On-site
$20 - $24/hr
Job Purpose: - The Certified Peer Support Specialist at Behavioral Health Services Inc. is dedicated to providing empathetic and effective support to individuals navigating mental health and ...
Long Beach, CA · On-site
$20 - $24/hr
Job Purpose: - The Certified Peer Support Specialist at Behavioral Health Services Inc. is dedicated to providing empathetic and effective support to individuals navigating mental health and ...
Long Beach, CA · On-site
$20 - $24/hr
Job Purpose: - The Certified Peer Support Specialist at Behavioral Health Services Inc. is dedicated to providing empathetic and effective support to individuals navigating mental health and ...
Long Beach, CA · On-site
$20 - $24/hr
Job Purpose: - The Certified Peer Support Specialist at Behavioral Health Services Inc. is dedicated to providing empathetic and effective support to individuals navigating mental health and ...
Long Beach, CA · On-site
$20 - $24/hr
Job Purpose: - The Certified Peer Support Specialist at Behavioral Health Services Inc. is dedicated to providing empathetic and effective support to individuals navigating mental health and ...
Long Beach, CA · On-site
$20 - $24/hr
Job Purpose: - The Certified Peer Support Specialist at Behavioral Health Services Inc. is dedicated to providing empathetic and effective support to individuals navigating mental health and ...
Long Beach, CA · On-site
$20 - $24/hr
Job Purpose: - The Certified Peer Support Specialist at Behavioral Health Services Inc. is dedicated to providing empathetic and effective support to individuals navigating mental health and ...
Vista, CA · On-site
$21.50 - $22/hr
S. • Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for ... Excellent customer service skills and commitment to providing the highest level of customer ...
Vista, CA · On-site
$21.50 - $22/hr
S. • Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for ... Excellent customer service skills and commitment to providing the highest level of customer ...
Be Seen First
Brooklyn Park, MD · On-site
$22 - $32/hr
Coordinate care for Health Home services and provide structured follow-up contact with discharged ... behavioral health fields. * Clinical Skills: Demonstrated experience in conflict resolution and ...
Quick apply
Signing bonus
Be Seen First
Brooklyn Park, MD · On-site
$22 - $32/hr
Coordinate care for Health Home services and provide structured follow-up contact with discharged ... behavioral health fields. * Clinical Skills: Demonstrated experience in conflict resolution and ...
Signing bonus
Be Seen First
Brooklyn Park, MD · On-site
$22 - $32/hr
Coordinate care for Health Home services and provide structured follow-up contact with discharged ... behavioral health fields. * Clinical Skills: Demonstrated experience in conflict resolution and ...
Quick apply
Signing bonus
Be Seen First
Brooklyn Park, MD · On-site
$22 - $32/hr
Coordinate care for Health Home services and provide structured follow-up contact with discharged ... behavioral health fields. * Clinical Skills: Demonstrated experience in conflict resolution and ...
Signing bonus
Be Seen First
Brooklyn Park, MD · On-site
$22 - $32/hr
Coordinate care for Health Home services and provide structured follow-up contact with discharged ... behavioral health fields. * Clinical Skills: Demonstrated experience in conflict resolution and ...
Quick apply
Signing bonus
Be Seen First
Brooklyn Park, MD · On-site
$22 - $32/hr
Coordinate care for Health Home services and provide structured follow-up contact with discharged ... behavioral health fields. * Clinical Skills: Demonstrated experience in conflict resolution and ...
Signing bonus
Los Angeles, CA · On-site
$24 - $29.05/hr
Job Purpose: - The Case Manager I at Behavioral Health Services Inc is responsible for providing comprehensive case management services to clients with behavioral health needs. The role involves ...
Los Angeles, CA · On-site
$24 - $29.05/hr
Job Purpose: - The Case Manager I at Behavioral Health Services Inc is responsible for providing comprehensive case management services to clients with behavioral health needs. The role involves ...
Be Seen First
Brooklyn Park, MD · On-site
$22 - $32/hr
Coordinate care for Health Home services and provide structured follow-up contact with discharged ... behavioral health fields. * Clinical Skills: Demonstrated experience in conflict resolution and ...
Quick apply
Signing bonus
Be Seen First
Brooklyn Park, MD · On-site
$22 - $32/hr
Coordinate care for Health Home services and provide structured follow-up contact with discharged ... behavioral health fields. * Clinical Skills: Demonstrated experience in conflict resolution and ...
Signing bonus
Los Angeles, CA · On-site
$24 - $29.05/hr
Job Purpose: - The Case Manager I at Behavioral Health Services Inc is responsible for providing comprehensive case management services to clients with behavioral health needs. The role involves ...
Los Angeles, CA · On-site
$24 - $29.05/hr
Job Purpose: - The Case Manager I at Behavioral Health Services Inc is responsible for providing comprehensive case management services to clients with behavioral health needs. The role involves ...
$107K - $127K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 7 days ago
Behavioral Health Account Management Leader
Job DescriptionIn this position, you will play a crucial role in contributing to the success and growth of an industry leader in Behavioral Health. You will be responsible for strategically leading a team of Customer Success Account Representatives. This individual will collaborate with each team member in order to ensure successful management of their high-volume book of business from contract signing through implementation and maintenance of ComPsych's full suite of mental, behavioral health and wellness programs. You will have the opportunity to work with the team to clearly articulate our value proposition to our customers so that they see us as a valued, strategic partner.
Primary ResponsibilitiesResponsible for leading, coaching, and developing a team of Account Representatives, including setting goals, assessing performance, and driving professional growth. Plays a key role in hiring decisions for the team and provides recommendations on discipline and termination. Support team members in navigating complex inquiries, escalated issues, and multi-stakeholder customer environments. Partner with the team to ensure the effective delivery of programs to high-volume accounts, including implementation, planning, communications, training, issue resolution, and reporting. Provide leadership and direction to customer success staff to enhance client relationship skills and the understanding of customers' business and human capital and benefits issues. Identify, create and execute enhancements to customer service delivery which may include processes, tools and automation that are implementable at scale. Develop replicable methods for improving operational effectiveness and strategic goals. Collaborate with business leaders and team members to ensure ComPsych is strategically positioned for continual growth and remains at the leading edge of the industry. Identify potential upsell opportunities to better satisfy customer needs while increasing ComPsych's overall profitability. Other duties as assigned.
Job Qualifications5+ years' demonstrated experience managing or mentoring a team in customer support and relationship management. Education: Bachelor's degree required, advanced degree a plus. Demonstrated success of managing, mentoring, and developing a team of account representatives who support high-volume books of business. Experience in HR service, employee benefits, or insurance industry a plus. Excellent leadership and communication skills. Outstanding client management experience. Project management, critical thinking skills and strong attention to detail required. Travel as necessary to meet with new and existing customers. Effective interpersonal and communication skills.
Other RequirementsConsistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required. Ability to be present on camera during work-related trainings, meetings, and/or events. Must be able to sit or stand at a desk for prolonged periods while working on a computer.
Compensation and BenefitsFull benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more. The salary range for this position is $107,550 - $127,550 USD. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours.
EEO
ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.
