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Batteries Plus M &Amp

60 jobs near Columbus, OH

Thunderbird LLC.

Strategic Financial Analyst

Oak Brook, IL · On-site

$85K - $105K/yr

... M amp;A analysis, deal evaluation, or transaction diligence * Experience with cash flow forecasting * Familiarity with ERP or financial planning software * MBA, CFA, or CPA a plus Company Overview At ...

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Technical Support Specialist II

Technical Support Specialist II

Batteries Plus

Hartland, WI • On-site

Full-time

Posted 15 days ago

Batteries Plus rating

6.0

Company rating: 6.0 out of 10

Batteries Plus

Based on 87 frontline employees who took The Breakroom Quiz

6.6

Company rating compared to similar companies: 6.6 out of 10

Technology retailers average

Based on 4,795 frontline employees who took The Breakroom Quiz

The best things about working at Batteries Plus

  • 88%

    88% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 86%

    86% say they have respectful managers

    say they have respectful managers

  • 83%

    83% say their job doesn’t spill into unpaid time

    say their job doesn’t spill into unpaid time

Featured by Batteries Plus, based on 87 Breakroom Quiz responses from their frontline employees

Job description

The ARO Support Technician II helps power our stores' success by delivering advanced technical support for device repair and key fob programming. In this onsite role, you'll serve as a go-to technical resource for troubleshooting, remote guidance, and hands-on repair support, while also helping develop training materials that strengthen and scale our repair network.

Schedule: Onsite 2-3 days a week and virtual Saturday and Sunday, 8:00 a.m.–5:00 p.m.

What You'll Do

  • Provide remote technical support via phone and live video to assist store associates with complex repair and programming issues.

  • Troubleshoot advanced device and key fob problems using research tools, internal systems, and collaboration with technical experts.

  • Maintain detailed service logs to ensure accurate issue tracking and resolution documentation.

  • Assist with developing repair training materials, written guides, and video content.

  • Participate in device repair training and occasional hands-on repair projects.

  • Serve as a backup for call center inquiries related to cutting, programming, or equipment troubleshooting.

  • Collaborate with Inventory Specialists, Repair Technicians, and cross-functional teams to resolve technical issues efficiently.

What We're Looking For

  • High school diploma or equivalent preferred.

  • 1+ year of experience in technical repair, electronics, or customer service preferred.

  • Strong technical aptitude with demonstrated troubleshooting and diagnostic skills.

  • Excellent communication, organization, and documentation abilities.

  • Proficiency with Google Workspace and basic computer applications.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Detail-oriented problem solver with a passion for helping others succeed.

Why Batteries Plus

Join a company that powers people's lives every day. At Batteries Plus, you'll be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.

Apply Today

Bring your technical know-how, communication skills, and problem-solving mindset to Batteries Plus-and help keep our stores powered up and performing at their best.

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit-based factors, and any other protections afforded under state or local laws.


Job Posted by ApplicantPro

Working at Batteries Plus

Perks for frontline workers

From Batteries Plus, via Breakroom

  • Full-benefits package including medical and dental insurance options

  • Tuition reimbursement program

  • Competitive employee discounts

  • Paid Time Off Available

  • 401k available

About Batteries Plus, in their own words

From Batteries Plus

At Batteries Plus, we bring Power to Your Life for what moves you forward today and tomorrow. It’s not a 9-5. It’s who we are. And we didn’t become experts overnight, but after 30 years with over 700 locations, we’re now the authority, and your trusted go-to power source for whatever moves you.

What Batteries Plus employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom