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Buttrey Rental Service

3 jobs near Columbus, OH

Equipment Rental Counter Associate

BUTTREY RENTAL SERVICE

Westmont, IL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

EQUIPMENT RENTAL COUNTER ASSOCIATE
JOB DUTIES:
  • Counter Associate will assist rental customers in a polite, friendly, and professional manner whether in person or on the phone
  • Ask customer questions to determine their rental needs and recommend proper equipment - Provide alternative suggestions if appropriate
  • Prepare rental forms and contracts by obtaining customer signature and other information as required
  • Explain rental fees and provide information about rented items such as operation of equipment and safety features
  • Answer telephone and receive orders by phone
  • Resolve customer problems and answer questions
  • Schedule equipment delivery and pickups and assist customer with the loading and unloading of equipment when necessary
  • Daily audits of open contracts and call overdue rentals
TECHNICAL SKILLS:
  • Complete rental transactions on Point of Rental software and perform basic tasks including, checking equipment rates and availability, creating rental quotes, reserving equipment, opening/closing rental contracts, scheduling equipment deliveries/pickups, emailing quotes/reservations/contracts to customers
  • Periodically update and review company website for accuracy and messaging
OTHER TASKS AND RESPONSIBILITIES:
  • Clean showroom floor and equipment - Arrange showroom displays - Keep shelves organized, stocked and clean
  • Report safety violations to supervisor
  • Adhere to all company policies, procedures, rules, and regulations in written or verbal form
  • Comply with government safety requirements and other regulations and security in store
  • Attend department, store, and safety meetings
  • Perform other duties as requested
WORKING CONDITIONS:
  • Must be able to sit or stand for long periods of time
  • The job requires constant interaction with the public
  • May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene, and cleaning solvents
  • Most work will be indoors with limited exposure to outside elements
  • Some Saturday work required
EDUCATION, SKILLS & REQUIREMENTS:
  • A high school diploma or equivalent GED is preferred but not required
  • Bilingual preferred
  • Must be able to lift/move approximately 50-70 lbs.
  • Customer service aptitude
  • Strong telephone skills
  • Effective written and oral communication skills
  • Valid drivers license and clean driving record
  • Equipment rental industry experience preferred
  • Point of Rental software experience preferred
  • Experience as sales representative, rental counter sales representative, auto parts sales representative, equipment dispatcher, truck dispatcher, construction foreman, or similar role preferred
PAY FREQUENCY:
  • Paid biweekly
SCHEDULE:
  • Day shift: 7am-5pm
  • Open: Monday-Saturday
  • Overtime available