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Boston Company Asset Management

56 jobs near Columbus, OH

Boston

Part-Time Customer Experience Professional

Oshkosh, WI · On-site

$14.75 - $18.75/hr

Boston Inc is an Employee-Owned furniture retail company with a fantastic culture of personal ... Manage service coordination, including diagnosing product issues, processing warranty claims ...

BOSTON, Inc.

Sales Manager

Madison, WI · On-site

Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with ... As the Sales Manager, you will drive sales and profitability goals, coach and develop our sales ...

BOSTON, Inc.

Sales Manager

West Allis, WI · On-site

Boston Inc dba Furniture & Appliance Mart/Ashley/Colders is an Employee-Owned furniture retail ... We like to say we are a personal development company that happens to sell furniture, appliances ...

BOSTON, Inc.

Selling Manager

Marshfield, WI · On-site

Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with ... Jump in to support management staffing needs across the company whenever your leadership is needed.

BOSTON, Inc.

Senior Selling Manager

Oshkosh, WI · On-site

Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with ... Jump in to support management staffing needs across the company whenever your leadership is needed.

BOSTON, Inc.

Sales Professional

Marinette, WI · On-site

$60K - $70K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Oshkosh, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

Boston

Customer Experience Professional

Madison, WI · On-site

$18/hr

Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with ... This role involves managing service scheduling, handling inquiries, and resolving issues to ensure ...

BOSTON, Inc.

Sales Professional

Rockford, IL · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Madison, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Richfield, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Green Bay, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Rhinelander, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Plover, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Janesville, WI · On-site

$60K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Wausau, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Greenfield, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Pewaukee, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

BOSTON, Inc.

Sales Professional

Grand Chute, WI · On-site

$50K - $80K/yr

Who we are: Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal ...

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Part-Time Customer Experience Professional

Oshkosh, WI • On-site

Boston
See more jobs at Bostonexternal

$14.75 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Description
Service You Can Trust. Experience You Can Feel.
Who we are:
Boston Inc is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is "improving the quality of people's lives be creating amazing rooms together". Put Employee- Owner WHY is "improving the quality of our owners lives through personal development and supporting our dreams and goals".
About The Role:
The Part-Time Customer Experience Professional is responsible for coordinating the setup of customer services, ensuring the smooth execution of deliveries and installations, and acting as a liaison between the company and the customer. This role involves managing service scheduling, handling inquiries, and resolving issues to ensure a seamless customer experience. The specialist works closely with internal teams to optimize customer interactions and enhance overall satisfaction, supporting the company's commitment to high-quality service.
Schedule: 20 hours per week with rotating weekends
What you will be doing each day:
  • Manage service coordination, including diagnosing product issues, processing warranty claims, ordering parts, scheduling deliveries/installations, and overseeing service requests.
  • Serve as the primary customer liaison, communicating timelines, expectations, and follow-ups.
  • Oversee day-of delivery and installation coordination, handling changes and ensuring smooth execution.
  • Resolve customer inquiries and escalate issues when needed.
  • Maintain accurate records using CRM and scheduling tools.
  • Collaborate with logistics, operations, and sales to ensure accurate order processing and successful service delivery.
  • Uphold company policies and proactively maintain high customer satisfaction.
Support Duties
  • Assist with gathering and reporting customer feedback.
  • Support service process improvements with CX leadership.
  • Help identify frontline training needs based on recurring issues.
Participatory Duties
  • Attend team meetings, briefings, and cross-functional discussions to support service alignment.
  • Participate in ongoing training and development sessions.
We are looking for individuals with:
  • Availability to work a rotating weekend schedule
  • High school diploma required; additional degrees or certifications are a plus.
  • 1-3 years of experience in customer service, product service, logistics coordination, or a related field.
  • Strong communication, problem-solving, multitasking, and organizational skills.
  • Proficiency with customer service software, CRM systems, and scheduling tools.
  • Collaborative, team-oriented mindset with the ability to work across departments.
  • Primarily office-based role with standard desk/computer work, occasional walking or standing, and limited travel for on-site coordination.
What we offer:
  • Personal and Professional Development opportunities
  • Employee Stock Ownership Plan (ESOP)
  • Paid-Time Off
  • Birthday off with pay
  • Paid Parental Leave
  • Educational Reimbursement
  • Generous product discount
  • 401K retirement plan with company match
  • Health, Life, Dental, and Vision Insurance
  • Long, short term disability insurance
  • Health and Wellness Program
  • Fun company activities - involvement in the community!

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com
Boston Inc is an Equal Opportunity Employer

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