Avispa is a leading video, audio, and voice technologies company seeking a Staff Operational Support Engineer to manage production incidents and support critical live events. The role involves ...
Avispa Technology
60 jobs near Columbus, OH
Avispa is a leading video, audio, and voice technologies company seeking a Staff Operational Support Engineer to manage production incidents and support critical live events. The role involves ...
Computed Tomography Technologist
Normal, IL · On-site
$75/hr
Certificate of Completion from an accredited Radiologic Technology Program, or a College Diploma in a related field. * Licensed Radiologic Technologist, Radiography through the Illinois Emergency ...
New
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Computed Tomography Technologist
Normal, IL · On-site
$75/hr
Certificate of Completion from an accredited Radiologic Technology Program, or a College Diploma in a related field. * Licensed Radiologic Technologist, Radiography through the Illinois Emergency ...
New
Certificate of Completion from an accredited Radiologic Technology Program, or a College Diploma in a related field. * Licensed Radiologic Technologist, Radiography through the Illinois Emergency ...
New
Certificate of Completion from an accredited Radiologic Technology Program, or a College Diploma in a related field. * Licensed Radiologic Technologist, Radiography through the Illinois Emergency ...
New
Current Illinois Emergency Management Agency (IEMA) License in Radiologic Technology. * Current Basic Life Support (BLS) certification through the American Heart Association (AHA). * Current Advanced ...
New
Current Illinois Emergency Management Agency (IEMA) License in Radiologic Technology. * Current Basic Life Support (BLS) certification through the American Heart Association (AHA). * Current Advanced ...
New
Radiologic Technologist
Urbana, IL · On-site
$105/hr
Current Illinois Emergency Management Agency (IEMA) License in Radiologic Technology. * Current Basic Life Support (BLS) certification through the American Heart Association (AHA). * Current Advanced ...
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Radiologic Technologist
Urbana, IL · On-site
$105/hr
Current Illinois Emergency Management Agency (IEMA) License in Radiologic Technology. * Current Basic Life Support (BLS) certification through the American Heart Association (AHA). * Current Advanced ...
New
Manufacturing Tech Specialist (Swing)
Santa Rosa, CA · On-site
$29/hr
Manufacturing Tech Specialist (Swing) 37426524 * Hourly pay: $29/hr * Worksite: Leading electronic testing company (Santa Rosa, CA 95403 - Onsite) * W2 Employment, Group Medical, Dental, Vision, Life ...
Manufacturing Tech Specialist (Swing)
Santa Rosa, CA · On-site
$29/hr
Manufacturing Tech Specialist (Swing) 37426524 * Hourly pay: $29/hr * Worksite: Leading electronic testing company (Santa Rosa, CA 95403 - Onsite) * W2 Employment, Group Medical, Dental, Vision, Life ...
Infrastructural Automation Engineer
San Francisco, CA · On-site +1
$85 - $100/hr
Leading audio, video, and voice technologies company (Remote, open to candidates in the United States) * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL * 40 hours ...
Infrastructural Automation Engineer
San Francisco, CA · On-site +1
$85 - $100/hr
Leading audio, video, and voice technologies company (Remote, open to candidates in the United States) * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL * 40 hours ...
Real Estate Project Manager
Pleasanton, CA · On-site
$65/hr
Partner with stakeholders to support space planning, furniture planning, workplace technology integration, building standards, and workplace design initiatives. * Coordinate with architects ...
Real Estate Project Manager
Pleasanton, CA · On-site
$65/hr
Partner with stakeholders to support space planning, furniture planning, workplace technology integration, building standards, and workplace design initiatives. * Coordinate with architects ...
Programmatic Coordinator
Manhattan, NY · On-site
$35/hr
Stay current on programmatic advertising technologies and industry trends while supporting process improvements across DSPs, ad serving platforms, and creative management workflows. Programmatic ...
Programmatic Coordinator
Manhattan, NY · On-site
$35/hr
Stay current on programmatic advertising technologies and industry trends while supporting process improvements across DSPs, ad serving platforms, and creative management workflows. Programmatic ...
Payroll Operations Accounting Techno-Functional Manager
Manhattan, NY · On-site
$100/hr
Collaborate with Payroll, Technology, and cross-functional stakeholders to investigate issues, communicate findings, document resolutions, and provide recommendations that support successful project ...
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Payroll Operations Accounting Techno-Functional Manager
Manhattan, NY · On-site
$100/hr
Collaborate with Payroll, Technology, and cross-functional stakeholders to investigate issues, communicate findings, document resolutions, and provide recommendations that support successful project ...
Systems Engineer
Santa Rosa, CA · On-site
$29/hr
Collaborate with Operations, Process Engineering, Equipment Engineering, Business IT/OT, and cross-functional teams to improve manufacturing systems, data integrity, reporting, and overall ...
Systems Engineer
Santa Rosa, CA · On-site
$29/hr
Collaborate with Operations, Process Engineering, Equipment Engineering, Business IT/OT, and cross-functional teams to improve manufacturing systems, data integrity, reporting, and overall ...
Staff Operational Support Engineer
Atlanta, GA · On-site
$70/hr
Leading audio, video, and voice technologies company (Atlanta, GA 30308 - Onsite and open to Remote modality for candidates located in the United States) * W2 Employment, Group Medical, Dental ...
Staff Operational Support Engineer
Atlanta, GA · On-site
$70/hr
Leading audio, video, and voice technologies company (Atlanta, GA 30308 - Onsite and open to Remote modality for candidates located in the United States) * W2 Employment, Group Medical, Dental ...
Manufacturing Technical Specialist - Expert
Santa Rosa, CA · On-site
$28/hr
Experience with RF and microwave technologies. * Hands-on assembly experience. * Understanding of the product lifecycle.
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Manufacturing Technical Specialist - Expert
Santa Rosa, CA · On-site
$28/hr
Experience with RF and microwave technologies. * Hands-on assembly experience. * Understanding of the product lifecycle.
Business Affairs Consultant
Burbank, CA · On-site
$185/hr
Monitor entertainment industry trends, legal developments, and emerging technologies impacting content creation, production, licensing, and distribution while providing strategic recommendations to ...
Business Affairs Consultant
Burbank, CA · On-site
$185/hr
Monitor entertainment industry trends, legal developments, and emerging technologies impacting content creation, production, licensing, and distribution while providing strategic recommendations to ...
Payroll Operations Accounting Techno-Functional Manager
Manhattan, NY · On-site
$100/hr
Collaborate with Payroll, Technology, and cross-functional stakeholders to investigate issues, communicate findings, document resolutions, and provide recommendations that support successful project ...
Payroll Operations Accounting Techno-Functional Manager
Manhattan, NY · On-site
$100/hr
Collaborate with Payroll, Technology, and cross-functional stakeholders to investigate issues, communicate findings, document resolutions, and provide recommendations that support successful project ...
Auditor
Nashville, TN · On-site
$30/hr
Knowledge of finance, sourcing/procurement processes, and information technology concepts is preferred. Shift: * 9:00 am to 6:00 pm.
Auditor
Nashville, TN · On-site
$30/hr
Knowledge of finance, sourcing/procurement processes, and information technology concepts is preferred. Shift: * 9:00 am to 6:00 pm.
Real Estate Project Manager
Pleasanton, CA · Hybrid
$65/hr
Partner with stakeholders to support space planning, furniture planning, workplace technology integration, building standards, and workplace design initiatives. * Coordinate with architects ...
Real Estate Project Manager
Pleasanton, CA · Hybrid
$65/hr
Partner with stakeholders to support space planning, furniture planning, workplace technology integration, building standards, and workplace design initiatives. * Coordinate with architects ...
OTC Collections Analyst
Louisville, KY · Hybrid
$25/hr
Support continuous process improvements by adapting to organizational transformation, embracing new technologies and AI solutions, and working collaboratively to achieve team goals and critical ...
OTC Collections Analyst
Louisville, KY · Hybrid
$25/hr
Support continuous process improvements by adapting to organizational transformation, embracing new technologies and AI solutions, and working collaboratively to achieve team goals and critical ...
Configure and utilize advanced optical and electronic test equipment, including time-domain measurement systems, pulse lasers, and triggering technologies, to support manufacturing validation.
Configure and utilize advanced optical and electronic test equipment, including time-domain measurement systems, pulse lasers, and triggering technologies, to support manufacturing validation.
Manager, Oracle Fusion Analytics, Finance (OTC & PTP)
Nashville, TN · On-site
$105/hr
Lead requirements gathering, stakeholder engagement, reporting prioritization, and collaboration across Finance, IT, ERP, Data Engineering, Procurement, Accounts Payable, Accounts Receivable, and ...
Manager, Oracle Fusion Analytics, Finance (OTC & PTP)
Nashville, TN · On-site
$105/hr
Lead requirements gathering, stakeholder engagement, reporting prioritization, and collaboration across Finance, IT, ERP, Data Engineering, Procurement, Accounts Payable, Accounts Receivable, and ...
Job description
Job Summary:
Avispa is a leading video, audio, and voice technologies company seeking a Staff Operational Support Engineer to manage production incidents and support critical live events. The role involves driving automation and continuous improvement initiatives across streaming infrastructure and operations.
Responsibilities:
• Own and resolve escalated production incidents impacting live streaming, VOD playback, ad insertion, DRM, and WebRTC services by performing troubleshooting, executing production changes, leading incident bridges, and providing timely customer communications during high-impact events.
• Support production operations through Infrastructure as Code practices using tools such as Terraform, Helm, Kubernetes manifests, GitOps workflows, and CI/CD pipelines to implement safe, auditable, and repeatable infrastructure and configuration changes while collaborating with Engineering and DevOps teams.
• Enhance operational efficiency by leveraging AI-driven tools for incident triage, alert correlation, pattern detection, runbook automation, troubleshooting acceleration, and improving incident communications while promoting automation-first operational practices.
• Participate in pre-event readiness planning and 24/7 operational support by validating monitoring coverage, conducting runbook reviews, identifying and mitigating risks, supporting critical customer events, participating in on-call rotations, ensuring smooth global shift handoffs, and responding to critical alerts within defined SLAs for stream health, player errors, and delivery infrastructure.
• Drive continuous improvement by performing root cause analysis, documenting corrective and preventive actions, improving runbooks and knowledge bases, collaborating with Engineering teams on defect resolution and production deployments, and providing operational insights during post-incident reviews.
Qualifications:
Required:
• 5+ years of experience in operational support, production support, or similar customer-facing technical roles supporting complex production environments.
• Experience supporting live video streaming platforms, OTT services, and real-time delivery systems.
• Troubleshooting experience across distributed systems, including APIs, microservices, and cloud infrastructure.
• Experience with streaming technologies and protocols, including HLS, DASH, CMAF, WebRTC, DRM, and CDN architectures.
• Proficiency with monitoring and observability tools such as Grafana, Kibana/ELK, Prometheus, and Loki to diagnose live production issues using backend metrics, player telemetry, and CDN data.
• Experience working with Infrastructure as Code and operational tools, including Terraform, Helm, Kubernetes manifests, GitOps workflows, and CI/CD pipelines.
• Ability to safely perform controlled changes in production environments using established operational procedures.
• Knowledge of incident management processes and experience participating in on-call support rotations within 24/7 operational environments.
Preferred:
• Experience leveraging AI tools and automation to improve incident response, operational efficiency, and troubleshooting workflows.
• Strong collaboration skills with experience partnering with Engineering, DevOps, Support, and Product teams to improve operational outcomes.
Company:
At Avispa, we ensure our contractors are as satisfied as the companies we place them with. Founded in 2011, the company is headquartered in Truckee, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Avispa is a leading video, audio, and voice technologies company seeking a Staff Operational Support Engineer to manage production incidents and support critical live events. The role involves driving automation and continuous improvement initiatives across streaming infrastructure and operations.
Responsibilities:
• Own and resolve escalated production incidents impacting live streaming, VOD playback, ad insertion, DRM, and WebRTC services by performing troubleshooting, executing production changes, leading incident bridges, and providing timely customer communications during high-impact events.
• Support production operations through Infrastructure as Code practices using tools such as Terraform, Helm, Kubernetes manifests, GitOps workflows, and CI/CD pipelines to implement safe, auditable, and repeatable infrastructure and configuration changes while collaborating with Engineering and DevOps teams.
• Enhance operational efficiency by leveraging AI-driven tools for incident triage, alert correlation, pattern detection, runbook automation, troubleshooting acceleration, and improving incident communications while promoting automation-first operational practices.
• Participate in pre-event readiness planning and 24/7 operational support by validating monitoring coverage, conducting runbook reviews, identifying and mitigating risks, supporting critical customer events, participating in on-call rotations, ensuring smooth global shift handoffs, and responding to critical alerts within defined SLAs for stream health, player errors, and delivery infrastructure.
• Drive continuous improvement by performing root cause analysis, documenting corrective and preventive actions, improving runbooks and knowledge bases, collaborating with Engineering teams on defect resolution and production deployments, and providing operational insights during post-incident reviews.
Qualifications:
Required:
• 5+ years of experience in operational support, production support, or similar customer-facing technical roles supporting complex production environments.
• Experience supporting live video streaming platforms, OTT services, and real-time delivery systems.
• Troubleshooting experience across distributed systems, including APIs, microservices, and cloud infrastructure.
• Experience with streaming technologies and protocols, including HLS, DASH, CMAF, WebRTC, DRM, and CDN architectures.
• Proficiency with monitoring and observability tools such as Grafana, Kibana/ELK, Prometheus, and Loki to diagnose live production issues using backend metrics, player telemetry, and CDN data.
• Experience working with Infrastructure as Code and operational tools, including Terraform, Helm, Kubernetes manifests, GitOps workflows, and CI/CD pipelines.
• Ability to safely perform controlled changes in production environments using established operational procedures.
• Knowledge of incident management processes and experience participating in on-call support rotations within 24/7 operational environments.
Preferred:
• Experience leveraging AI tools and automation to improve incident response, operational efficiency, and troubleshooting workflows.
• Strong collaboration skills with experience partnering with Engineering, DevOps, Support, and Product teams to improve operational outcomes.
Company:
At Avispa, we ensure our contractors are as satisfied as the companies we place them with. Founded in 2011, the company is headquartered in Truckee, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Avispa Technology
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
San Carlos, CA, US
Year founded
2011