Avispa Technology

Avispa Technology

60 jobs near Columbus, OH

Service Desk Analyst

Redwood City, CA · On-site

$25 - $34.25/hr

Job Summary : Avispa is a leading medical institution seeking a Service Desk Analyst to provide ... y best practices and ensure users are assigned appropriate system access and resources. • ...

Experience as a PET/MR Technologist, Nuclear Medicine Technologist, or MR/CT Technologist with active California licensure. * Advanced knowledge of cross-sectional anatomy, physiology, sterile ...

Experience as a PET/MR Technologist, Nuclear Medicine Technologist, or MR/CT Technologist with active California licensure. * Advanced knowledge of cross-sectional anatomy, physiology, sterile ...

NMT-RHN, California Nuclear Medicine Technologist License. * Must hold one of the following certifications: American Registry of Radiologic Technologists (ARRT), California Registry of Radiologic ...

Collaborate with HR, IT, and internal stakeholders to maintain data integrity, support compliance (including SOX), monitor regulatory updates, and ensure smooth payroll operations. Payroll Analyst ...

W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL * 40 hours/week, 24 Month Assignment A leading technology company is seeking a Machinist (Swing) . The successful ...

ARRT, California Radiologic Technologist certification, or ARMRIT certification. Experience as a PET/MR Technologist, Nuclear Medicine Technologist, or MR/CT Technologist with active California ...

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Service Desk Analyst

Service Desk Analyst

Avispa

Redwood City, CA • On-site

$25 - $34.25/hr

Full-time

Posted 28 days ago


Job description

Job Summary:
Avispa is a leading medical institution seeking a Service Desk Analyst to provide technical support to end-users. The role involves troubleshooting hardware, software, and networking issues, and documenting customer interactions in ticketing systems.
Responsibilities:
• Provide first-line technical support for hardware, software, peripherals, and networking issues, resolving incidents remotely when possible.
• Troubleshoot and resolve basic end-user issues, escalating more complex problems to senior technicians as needed.
• Install, upgrade, configure, and support computing and communication devices and peripherals.
• Monitor and manage system alerts, work queues, backups, and recovery activities to ensure system reliability.
• Apply IT security best practices and ensure users are assigned appropriate system access and resources.
• Document all customer interactions, actions taken, and resolutions in ticketing systems.
Qualifications:
Required:
• 3 years of related experience.
• Familiarity with ITSM Ticketing systems like ServiceNow, Remedy, or Zendesk.
• Familiarity with remote desktop tools.
• Ability to apply IT best practices, including security standards, to troubleshooting and problem resolution.
Company:
At Avispa, we ensure our contractors are as satisfied as the companies we place them with. Founded in 2011, the company is headquartered in Truckee, USA, with a team of 51-200 employees. The company is currently Growth Stage.