Avis Car Rental

Job Summary

We are seeking an energetic and motivated Rental Sales Agent to join our dynamic team! In this role, you will be the friendly face and expert guide for customers looking to rent vehicles, providing exceptional service and ensuring a smooth rental experience. Your enthusiasm and sales skills will drive customer satisfaction and help grow our rental business. This position offers a fantastic opportunity to develop your sales expertise in a fast-paced, customer-focused environment. Whether engaging with local clients or multilingual customers, your communication skills and organizational abilities will shine as you manage rentals efficiently and professionally.

We are currently hiring for positions at our Knightdale and Cary locations.

Duties

• Greet customers warmly and assist them in selecting the right rental vehicle to meet their needs
• Promote additional services and upgrades to maximize customer satisfaction and sales opportunities
• Manage the rental process from reservation to vehicle return, ensuring all documentation is accurate and complete
• Conduct vehicle inspections, including manual handling and heavy lifting, to verify condition before and after rentals
• Clean, sanitize, and prepare rental vehicles in a timely manner to ensure they are safe, presentable, and ready for the next customer
• Maintain inventory control by tracking vehicle availability, performing regular inventory management tasks
• Handle phone communication with professionalism, demonstrating excellent phone etiquette while answering inquiries or confirming reservations
• Support administrative tasks such as data entry, maintaining rental records, and processing payments efficiently

Requirements

• Proven experience in outside sales or retail sales environments with strong customer service skills
• Familiarity with automotive rental industry operations and inventory management practices
• Proficiency in Microsoft Office applications, especially Word and Excel, for data entry and reporting purposes
• Ability to operate standard passenger vehicles safely, including knowledge of basic maintenance procedures
• Excellent communication skills for public speaking, customer interactions, and team collaboration
• Strong organizational skills with attention to detail for managing multiple tasks simultaneously
• Physical capability for manual handling tasks such as heavy lifting and extended periods of standing or walking
• Ability to efficiently clean, sanitize, and prepare vehicles while meeting time-sensitive rental demands
• Previous experience in automotive rental or related industries is preferred but not required; training will be provided for the right candidate

Join us as a Rental Sales Agent where your enthusiasm fuels customer satisfaction! Bring your sales talent, multilingual skills, and passion for service to a vibrant team dedicated to delivering outstanding experiences. This is an exciting opportunity to grow your career in a supportive environment that values your contributions.