Assurance Direct Oil

Job Title: Operations Support
Position Summary
The Operations Support Coordinator provides administrative and operational support to ensure efficient day-to-day business activities. This role coordinates processes, supports internal teams, and assists with data tracking, reporting, and communication across departments. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Key Responsibilities

• Coordinate and support daily operational activities across departments
• Maintain accurate records, reports, and operational documentation
• Assist with scheduling, routing, or logistics coordination (as applicable)
• Monitor workflows and identify opportunities for efficiency improvements
• Serve as a point of contact for internal teams and external partners
• Prepare regular reports, dashboards, and performance metrics
• Assist with inventory tracking, order processing, or service coordination
• Ensure compliance with company policies, procedures, and safety standards
• Support onboarding and training of new operational staff
• Resolve operational issues and escalate when necessary
• Document workflows and standard operating procedures (SOPs)
• Additional duties assigned

Qualifications

• High school diploma or GED required; associate or bachelor's degree preferred
• 2+ years of administrative, operations, logistics, or coordination experience
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP or CRM systems is a plus
• Ability to work independently and as part of a team
• Strong problem-solving and attention to detail

Preferred Skills

• Experience in operations, logistics, transportation, or service industries
• Data analysis and reporting experience
• Process improvement or workflow optimization experience
• Familiarity with scheduling systems or dispatch software

Work Environment

• Fast-paced operational setting
• May require occasional extended hours depending on business needs
• Primarily office-based with cross-functional interaction

Key Competencies

• Organization & time management
• Communication & collaboration
• Adaptability & flexibility
• Attention to detail
• Customer/service orientation