Ash Hotels

About ASH
ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.
Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences - whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore's rich history and vibrant community by way of the landmark Latrobe building feels only natural - an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore's artistic tradition-and its contemporary evolution.
About the role,
Operations:

• Provide service and repairs to hotel equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint, and decorating.
• Respond, manage, and complete assigned tickets in Visitt promptly
• Respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum guest satisfaction.
• Handle preventative maintenance of all equipment and update appropriate logs.
• Maintain grounds, hotel, and Swann House
• Troubleshoot various maintenance issues
• Assist guests as needed
• Perform daily inspections and routine preventive maintenance on hotel equipment and systems (HVAC, electrical, plumbing, mechanical, and safety systems).
• Troubleshoot and repair guestroom issues (e.g., lighting, fixtures, locks, heating/cooling, televisions, appliances).
• Assist with setup, repair, and upkeep of hotel furniture, walls, floors, ceilings, and fixtures.
• Maintain accurate records of work performed and parts/supplies used.
• Assist with snow removal, landscaping, and seasonal upkeep as needed.
• Perform other duties as requested

Guest Service:

• Address, greet, and assist guests who come within view
• Address guest requests promptly

Compliance & Safety:

• Follow set company, local, state, and federal guidelines
• Escalate safety concerns to management when needed
• Work collaboratively with other departments to minimize guest inconvenience and downtime
• Participate in emergency response procedures (e.g., fire alarms, power outages, water leaks).
• Maintain public areas and back-of-house spaces to ensure safety, cleanliness, and proper function.

Qualifications:

• Ability to effectively communicate
• Open availability to work any shift, including, nights and weekends
• Ability to stand for multiple hours: up to 10 hours during the shift
• Excellent communication skills, both written and verbal.
• Experience with: HVAC, plumbing, low-voltage electrical, carpentry, painting
• 1-3 years of experience with maintenance duties
• 1-3 years of experience in a hotel: preferably

Compensation: Starting Rate: $19.00/hr

• Health insurance, dental insurance, vision insurance
• Annually: 10 vacation days, 5 paid sick days, 11 paid holidays
• 401k with 4% company match dollar for dollar
• 20% Food & beverage discount and discounted hotel rooms at all ASH properties
• Opportunity for growth within Hotel Ulysses and parent company ASH NYC.

ASH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, ASH complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ASH expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of ASH employees to perform their job duties may result in discipline up to and including discharge.