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Amber Word State Farm Agent

3 jobs near Columbus, OH

Receptionist - State Farm Agent Team Member

Amber Word - State Farm Agent

Tavares, FL • On-site

$13 - $15/hr

Full-time

Medical, PTO

Posted 12 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist. Amber Word is seeking an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience delivered with excellence. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent growth potential.
As an Agent Team Member, you will be responsible to… 

  • Greet each customer when they walk in.
  • Answer and route all calls.
  • Checking voice mail and creating tasks for team members.
  • Process incoming and outgoing postal mail.
  • Set- appointments & update calendar for team members.
  • Assist with planning and setting up events & outings.
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
As an Agent Team Member, you will need to be…

  • Dedicated to customer service.
  • Present a professional & friendly appearance.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills (written, verbal and listening) to assist customers and coordinate with other agency team members.
  • Self-motivated.
  • High School Diploma (College experience preferred).
  • Proactive in problem-solving.
  • Bilingual - Spanish preferred.
  • This position may require you to work certain evenings (for marketing/events) and/or Saturdays. 
As an Agent Team Member, you will receive...

  • Hourly pay.
  • Growth potential/Opportunity for advancement within my office.
  • Paid time off (vacation / personal days).
  • Health benefits.
  • Valuable career-building experience.