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Alterme

5 jobs near Columbus, OH

AlterMe

Customer Success Agent

Lehi, UT · On-site

$21/hr

AlterMe Member Success Advocate Full-time or Part-time$21/hour + Monthly Performance Bonus Do you thrive on helping others succeed? At AlterMe , we're on a mission to empower people to take control ...

Customer Success Agent

AlterMe

Lehi, UT • On-site

$21/hr

Full-time

Re-posted 27 days ago

Job description


AlterMe Member Success Advocate
Full-time or Part-time$21/hour + Monthly Performance Bonus
Do you thrive on helping others succeed? At AlterMe, we're on a mission to empower people to take control of their health and fitness journey-and our Member Success Advocates are at the heart of that mission.
As a Member Success Advocate, you'll be the friendly, knowledgeable voice of AlterMe across multiple channels (phone, email, chat, and more). You'll play a key role in guiding members through their journey-whether it's answering questions, resolving concerns, or celebrating their milestones.
What You'll Do
  • Provide outstanding inbound support, answering questions and solving issues with empathy and efficiency.
  • Engage in outbound support, following up with members to ensure their success and satisfaction.
  • Process refunds and account updates with accuracy and professionalism.
  • Represent AlterMe's supportive, empowering brand voice in every interaction.
  • Work with a collaborative team that values your input and ideas for improvement.

What We Offer
  • Competitive pay: $21/hour, plus a monthly bonus for high performance.
  • Flexible scheduling: Multiple shifts available, starting as early as 6 AM and ending as late as 5 PM. Both full-time and part-time roles available.
  • Growth opportunities: We promote from within and support your career development.
  • Positive, mission-driven culture: Join a team that cares deeply about helping people live healthier, stronger lives.

Who You Are
  • A natural communicator with strong written and verbal skills.
  • Empathetic, patient, and solution-oriented
  • Comfortable learning new systems and managing multiple tasks.
  • Excited to contribute to a fast-growing, health-focused company.

Apply