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Alphagraphics

Alphagraphics

20 jobs near Columbus, OH

AlphaGraphics - Irving, TX

Graphic Designer

Irving, TX · On-site

If so, Alphagraphics of Irving is a fit for you! We are a locally owned/operated printing and marketing communications company that specializes in client solutions. If you have printing industry ...

AlphaGraphics - Layton

Account Executive

Layton, UT · On-site

If so, AlphaGraphics could be the fit for you as our new full time Account Executive! We are a locally owned marketing and visual communications company that specializes in client solutions. We are ...

AlphaGraphics - Layton

Account Executive

Layton, UT

If so, AlphaGraphics could be the fit for you as our new full time Account Executive! We are a locally owned marketing and visual communications company that specializes in client solutions. We are ...

AlphaGraphics - Layton

Account Executive

Layton, UT · On-site

If so, AlphaGraphics could be the fit for you as our new full time Account Executive! We are a locally owned marketing and visual communications company that specializes in client solutions. We are ...

AlphaGraphics - Layton

Bookkeeper

Layton, UT · On-site

Flexible hours (during 7am - 6pm Monday - Friday) 20 hours a week would be sufficient to perform the following. Duties and Responsibilities include, but are not limited to • Accounts Payable ...

AlphaGraphics - Layton

Bookkeeper

Layton, UT

Flexible hours (during 7am - 6pm Monday - Friday) 20 hours a week would be sufficient to perform the following. Duties and Responsibilities include, but are not limited to • Accounts Payable ...

AlphaGraphics - Layton

Bookkeeper

Layton, UT

Flexible hours (during 7am - 6pm Monday - Friday) 20 hours a week would be sufficient to perform the following. Duties and Responsibilities include, but are not limited to * Accounts Payable - Track ...

Customer Service Representative

Alphagraphics - Portland

Portland, OR • On-site

$17 - $23/hr

Full-time

Re-posted 14 days ago

Job description

Job Title: Front Counter Person – Print Shop

Location: Porlland, Oregon

Company: AlphaGraphics Portland

About Us:

AlphaGraphics Portland is a locally owned and operated print shop that takes pride in delivering high-quality printing services to our clients. We offer a range of products, from business cards and flyers to large-format banners and custom print projects. Our team is dedicated to providing excellent customer service and ensuring every job is completed on time and to perfection.

Job Description:

We are seeking a friendly, motivated, and customer-oriented Front Counter Person to join our team! This is a customer-facing position where you’ll be the first point of contact for clients walking in, calling or emailing for print services. The ideal candidate should enjoy working in a fast-paced environment, be detail-oriented, and have strong communication skills.

Key Responsibilities:

  • Greet customers in a friendly and professional manner.

  • Provide information on our printing services and assist with product selection.

  • Process orders, including quoting, invoicing, and processing payments.

  • Handle customer inquiries and troubleshoot issues with print orders.

  • Using automated software tools, follow up on estimates

  • Coordinate with production staff to ensure jobs are completed on time and to customer specifications.

  • Maintain a clean and organized front counter area.

  • Answer phones and respond to email inquiries.

  • Assist with inventory management and ordering supplies as needed.

Qualifications:

  • Previous customer service or retail experience preferred.

  • Strong communication and organizational skills.

  • Ability to handle multiple tasks efficiently and with attention to detail.

  • Basic math skills for processing payments and creating quotes.

  • Comfortable using office software (e.g., Microsoft Office, email, etc.).

  • Experience in the printing industry is a plus but not required.

  • A positive, can-do attitude and a team player mentality.

  • Ability to problem solve and be solutions oriented

    • Highly detailed with strong organizational and time management skills
    • Understanding of basic computer software
    • The ability to learn new software quickly
    • Professional customer service demeanor
    • Highly responsive to customer needs
    • Ability to create and maintain customer relationships
    • Ability to coordinate multiple schedules
    • 2-3 years facing customer service experience required
    • High School diploma or GED required, college education in Marketing, Communications or Business preferred

Benefits:

  • Competitive hourly wage + potential for performance-based bonuses.

  • Opportunity for growth and advancement within the company.

  • Friendly and supportive work environment.

How to Apply:

Interested candidates are invited to send their resume and a brief cover letter to us243@alphagraphics.com or drop by our shop at 200 SW Market Street, Portland OR. We look forward to meeting you!

Apply