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OBJECTIVE OF POSITION:
The Talent Agent Manager takes responsibility for the delivery of sales and operations of their personal desk and the Agents under their leadership. The position requires a hands-on professional who enjoys rolling up his or her sleeves and working independently and with a team to achieve goals, meet quotas, bring forward fresh sales strategies to increase client satisfaction and to grow sales. Strong knowledge of Contingent, Project, Freelance, Referred and Direct Hire staffing infrastructures is a must. Operate a highly profitable desk and team member desks while embracing the company's core values.
Guiding Principles and Core Values: BEWELL

• Being Present Matters. We actively listen to each other - our healthcare professionals and customers. We invest the time to understand everyone's needs to create the best partnerships with healthcare systems, physician practices and hospitals.
• Education Matters. We are disciplined in bringing forward new thought and solutions that guide the healthcare industry and grow our company. Continuous knowledge secures sustainability that provides solid careers for our employees, stability for our healthcare professionals and reliability to our customers.
• Wellness Matters. Wellness in our bodies and in our relationships matter. We conduct our business with integrity and DO the right things. We ARE trustworthy partners to our healthcare professionals and the health systems that need them. We stand behind our solutions and people. We value a wellness state in business as in body.
• Engagement Matters. We hold ourselves accountable to perform with the utmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do. We don't just respond to needs; we innovate to plan for outcomes.
• Loyalty Matters. People are at the center of our systems. All decisions we make are in the best interest of our employees, co-workers, communities, candidates, and customers.
• Living Well Matters! When we add it all up, we welcome personal responsibility for all relationships with our employees, co-workers, HEALTHCARE professionals and customers. Courtesy, dignity and respect EQUAL high-performance results. We share the same goals, whether at work or not: to live well!

SUPERVISION EXERCISED:
The Talent Agent Manager will lead and monitor direct reports to ensure the employees achieve the goals of their individual role and bring value to the Company's growth. The manager will motivate staff through ongoing positive reinforcement, clear, consistent communication, and demonstrating emotional intelligence.
MEALS & REST BREAKS:
Take all required meal and rest breaks as defined by local and state law
KEY RESPONSIBILITIES:

• Consistently meet and exceed all performance standards set forth monthly and year to date.
• Actively participate in an interactive, supportive and developmental team environment by working remotely and/or from a designated Company location as required, in accordance with company Policy. The number of days per week in each environment may vary based on the needs of the company, the division, Huddle, and/or personal performance needs.
• Qualify, acquire, service, maintain and expand client base
• Obtain and negotiate terms of job orders (temp, temp to full-time and full-time) solicited from the business community
• Form a solid partnership with the Recruiting Manager to foster effective and result orientated recruitment strategies
• Negotiate compensation, match, and supervise qualified Healthcare Professionals to the clients' specific job requirements
• Effectively market qualified Healthcare Professionals to respective employers creating a result
• Accountable for your activity and that of the team members that report to you
• Meet and exceed personal and your direct reports productivity requirements
• Complete understanding of all aspects of company operations
• Maintain accurate attendance records
• People Matter. Review performance and career progression weekly, monthly, quarterly and annually (Performance Standards).
• Responsible for ongoing training and development of team members
• Develop and maintain sales strategies to promote new and existing client development
• Maintain a proactive recruiting campaign for qualified Huddle Group members
• Demonstrate active listening to all requests, ideas, suggestions and grievances of team members and respond as appropriate
• Comply with all reporting requirements and company campaigns
• Comply with all company policies and procedures
• Actively campaign target accounts - heavy sales
• Maintain performance standards and increase sales for temporary billing and full-time cash- in
• Maintain credit and collection standards in accordance with company policies
• Maintain accurate records including timely data entry in OA Net of sales, order fulfillment activity
• Maximize cash-in by utilizing the company's business philosophy and sales techniques
• Effectively manage all collections and aging of own accounts referring to manager when necessary
• Process weekly temporary payroll
• Comply with Corporate expense report guidelines.

SKILLS/QUALIFICATIONS:

• Five years related management experience
• Demonstrated leadership experience
• Demonstrated sales experience
• Service orientated
• Strong interpersonal skills
• Ability to build and retain a team
• Excellent organizational skills
• Proven negotiator
• Trustworthy Detail-orientated
• Self-starter
• Must be flexible and a team player
• Possess the knowledge and confidence to effectively develop clients via telephone
• Ability to excel in a goal-oriented sales environment

COMMUNICATION SKILLS (digital, written & verbal):

• Excellent verbal/written skills

COMPUTER/SYSTEM SKILLS REQUIREMENTS:

• Advanced computer skills
• Proficient in navigating, documenting, and utilizing similar processing systems for Applicant Tracking, Sales, Marketing, or Customer Service.

WORK ENVIRONMENT/ PHYSICAL OR MENTAL ABILITIES:
The requirements described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without reasonable accommodation.
MENTAL DEMANDS:

• Stay focused and productive when working onsite, in a team environment, independently or remotely.
• Interact with a variety of individuals positively and collaboratively.
• Respond with good judgement to negative or demanding customer and employee feedback.
• Understand, remember, and follow instructions, written, on video, and verbal.
• Intelligence to learn new procedures and tools quickly and apply them accurately.
• Collect and enter data in the assigned systems each day.

PHYSICAL DEMANDS:
The percentage of time performing physical requirements may fluctuate based on any reasonable accommodation.

• Speaking 50%
• Hearing 50%
• Standing 15%
• Sitting 90%
• Walking 5%
• Driving 5%
• Repetitive Motion 30%
• Air & Public Travel <50%
• Operating Equipment 2%
• Lifting 2%
• Carrying 5%
• Twisting 5%
• Bending 5%

Benefits:
We are very excited to offer an array of benefit programs for our employees. Internal staff hires working 30 or more hours per week will be offered robust plans including medical, dental, vision, life insurance, accident, LTD, pet discount coverage, legal coverage, identity theft, discount perks, and credit union. Most plans include a generous employer contribution in addition to the employee's contribution. Eligible employees can enroll with an effective date the first of the month following 60 days of employment. A minimum of 6 paid sick days are offered per year unless part time or covered under a local ordinance that requires a greater number of paid sick days. Paid time off accrues immediately at 2 hours per semi-monthly pay period for full time employees, and a prorated amount for part time employees based on the percentage of a 40 hour work week worked. Accrual increases with tenure at certain anniversary dates. The Company offers 11 paid holidays. The Company also offers a 401k program with an employer match, with employee contributions beginning the month following enrollment.
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.
For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The Know Your Rights poster is available here: Know Your Rights Poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
The pay transparency policy is available here: Pay Transparency Policy (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.
The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
E-Verify Poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
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