Allora

15 jobs near Columbus, OH

Our client is a pediatric-focused clinic dedicated to helping children reach their fullest potential through compassionate, individualized care. They serve children and families in a supportive ...

Our client is seeking a motivated and detail-oriented Junior Financial Advisor to join our dynamic team. As a Junior Financial Advisor, you will play a vital role in assisting clients with their ...

Family Court Associate Attorney

Charleston, SC ยท On-site

$75K - $125K/yr

Our client is seeking a dedicated Family Court Associate Attorney to join their legal team. This role offers the opportunity to work on a variety of family law cases including divorce, child custody ...

Our client is seeking a dedicated Family Court Associate Attorney to join their legal team. This role offers the opportunity to work on a variety of family law cases including divorce, child custody ...

Shipping and Logistics Assistant

Charleston, SC ยท On-site

$16.50 - $21.75/hr

* Transport shipments and inventory between the warehouse and office locations as needed * Retrieve incoming deliveries and ensure the timely transfer of products and supplies * Deliver office and ...

Our client is a pediatric-focused clinic dedicated to helping children reach their fullest potential through compassionate, individualized care. They serve children and families in a supportive ...

Our client is seeking a motivated and detail-oriented Junior Financial Advisor to join our dynamic team. As a Junior Financial Advisor, you will play a vital role in assisting clients with their ...

Family Court Associate Attorney

Charleston, SC ยท On-site

$75K - $125K/yr

Our client is seeking a dedicated Family Court Associate Attorney to join their legal team. This role offers the opportunity to work on a variety of family law cases including divorce, child custody ...

Shipping and Logistics Assistant

Charleston, SC ยท On-site

$16.50 - $21.75/hr

* Transport shipments and inventory between the warehouse and office locations as needed * Retrieve incoming deliveries and ensure the timely transfer of products and supplies * Deliver office and ...

Client Services/Relationship Manager

Allora

Charleston, SC โ€ข On-site

Full-time

Posted 9 days ago


Job description

Position Overview

The Client Services/Relationship Manager plays a key role in delivering a high-touch, client-centered experience aligned with our clients' commitment to transparency, trust, and proactive financial planning. This position serves as a primary point of contact for clients, ensuring seamless communication, exceptional service, and strong relationship management throughout the client journey.

Our client believes building lasting relationships and providing clarity around complex financial matters is central to everything they do.

Key Responsibilities

ยท Serve as the first point of contact for client inquiries via phone, email, and in-person interactions

ยท Build and maintain strong, long-term client relationships through consistent communication and follow-up

ยท Coordinate and schedule client meetings, reviews, and check-ins

ยท Assist advisors with client onboarding, including data collection and account setup

ยท Maintain accurate and up-to-date client records within CRM systems

ยท Prepare client meeting materials, reports, and documentation

ยท Ensure timely follow-through on client requests and service needs

ยท Support the implementation and ongoing servicing of financial plans

ยท Collaborate with internal team members and external partners (e.g., CPAs, attorneys) as needed

ยท Uphold confidentiality and professionalism in handling sensitive financial information

Core Competencies

ยท Relationship-building and client engagement

ยท Communication and responsiveness

ยท Organization and time management

ยท Problem-solving and adaptability

ยท Discretion and professionalism

Requirements

ยท 2+ years of experience in client service, customer relations, or administrative support (financial education and/or industry required)

ยท Strong interpersonal and communication skills

ยท Highly organized with strong attention to detail

ยท Ability to manage multiple priorities and meet deadlines

ยท Proficiency in Microsoft Office and CRM systems

ยท Professional demeanor with a client-first mindset

Preferred Qualifications

ยท Experience in financial planning, wealth management, or the insurance industry

ยท Familiarity with financial terminology and processes

ยท Bachelorโ€™s degree in business, finance, or related field (preferred but not required)