Position Overview
We are seeking a skilled Audio Visual Technician to join our team. The ideal candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of audio visual systems in various environments. This role requires both technical expertise and strong problem-solving abilities to ensure optimal AV system performance.
Key Responsibilities
- Install, configure, and maintain audio visual equipment including projectors, displays, sound systems, control systems, and related hardware
- Perform system diagnostics, troubleshooting, and repairs on AV equipment
- Program and configure AV control systems and user interfaces
- Conduct system testing and quality assurance checks
- Provide technical support and training to end users
- Maintain accurate documentation of installations, configurations, and service records
- Collaborate with project managers, clients, and team members to ensure successful project completion
- Stay current with emerging AV technologies and industry best practices
Required Qualifications
- High school diploma or equivalent; technical degree or certification preferred
- 2+ years of experience in audio visual technology or related field
- Strong understanding of AV signal flow, audio/video formats, and system integration
- Proficiency with AV equipment from major manufacturers (Crestron, Extron, AMX, etc.)
- Excellent troubleshooting and problem-solving skills
- Ability to read and interpret technical drawings and system diagrams
- Strong communication skills and customer service orientation
- Valid driver's license and ability to travel to job sites
Preferred Qualifications
- Experience with cable pulling and installation (structured cabling, AV cables, conduit work)
- Q-SYS certification and hands-on experience with Q-SYS audio platform
- Experience with network infrastructure and IP-based AV systems
- Knowledge of control system programming (Crestron, AMX, Extron)
- Familiarity with video conferencing systems and unified communications
- AVIXA CTS certification or willingness to obtain
- Experience with project management and client relations
Physical Requirements
- Ability to lift up to 50 pounds
- Comfortable working at heights using ladders and lifts
- Ability to work in various environments including construction sites, offices, and educational facilities
- Manual dexterity for precise equipment handling and cable termination
What We Offer
- Competitive salary commensurate with experience
- Comprehensive benefits package
- Opportunities for professional development and certification
- Company vehicle and equipment provided
- Collaborative and supportive work environment
To Apply: Please submit your resume along with a cover letter detailing your relevant experience and certifications.
Company Description
Founded in 1999 by Bryan Berry in Southeast Michigan, Allcomm Inc. has emerged as a dynamic solution integrator dedicated to empowering enterprises with the tools and services they need to operate efficiently and cultivate a high level of reliability within their business systems.
Evolution and Growth
From its humble beginnings, Allcomm has evolved to become a cornerstone in the technology solutions industry. Initially focused on serving the Small and Medium-sized Business (SMB) sector, the company has successfully expanded its reach to cater to multi-site customers with locations outside Michigan and Fortune 500 companies. This growth is a testament to Allcomm's adaptability, commitment to excellence, and ability to meet the evolving needs of a diverse customer base.
Our Headquarters
Situated in Commerce Township, Michigan, Allcomm's singular office houses a dedicated team of 11 full-time employees. This close-knit team collaborates seamlessly across various departments, including installation, support, sales, and management, to provide comprehensive solutions and services to our valued clients.
Comprehensive Product and Service Portfolio
Allcomm takes pride in offering a world-class product line with complete design, installation, and support services. Our expertise spans across key areas, including:
WIFI: From surveying and design to installation and ongoing support, Allcomm ensures robust and reliable wireless connectivity solutions.
VoIP: Our team excels in designing, installing, and supporting Voice over Internet Protocol (VoIP) systems, enhancing communication efficiency for our clients.
Network Infrastructure: Allcomm specializes in the design and installation of comprehensive network infrastructures covering fiber, copper, and outside plant solutions.
IT Network and Desktop Services: We provide end-to-end solutions for IT network and desktop needs, from design and sales to ongoing support.
Video Solutions: Allcomm extends its capabilities to video technologies, including conferencing and surveillance systems.
IT Security Suite: Recognizing the critical importance of security, we offer a robust IT Security Suite to safeguard our clients' systems and data.
Experienced and Customer-Centric Team
Our team boasts over 150 years of combined experience in the industry, bringing a wealth of knowledge to every project. What sets Allcomm apart is our unwavering commitment to customer satisfaction. Our employees are empowered with the freedom to prioritize what is right for the customer, fostering relationships without the bureaucratic constraints often encountered in larger corporations. At Allcomm, we continue to innovate, adapt, and deliver unparalleled solutions to our clients, building on our legacy of excellence and customer-centric value.
Mission Statement
At Allcomm, our mission is to provide industry-proven systems and software with the highest quality services to our customers. Our mission is accomplished through the collective efforts of our staff and is guided by our values of integrity, efficiency, and leadership. We strive to create a partnership with our customers to work willingly and productively toward a common objective that satisfies our customer’s needs and meets our organization's standards.
